Peter Ollendorf, Pmp, Pmi-Acp, Csm Email & Phone Number

Hicksville, Ny, Us

Greater New York City Area

Senior Project Manager | Program Manager for medical claims repricing initiatives in the Group Health, Workers Compensation and Auto Medical lines of business.Key Accomplishments:• Managed multi-year initiatives delivering increased cost savings to payer clients, coupled with multi-million dollar top line growth for MultiPlan, which continues to provide value for both parties.• For calendar year 2017, Group Health program performance from a cost containment perspective resulted in projects completing successfully at 12% below budget on a cost basis of $2.8 Million• For calendar year 2017, Workers Compensation | Auto Medical program performance resulted in projects completing successfully at 20% below budget on a cost basis of $1.2 MillionKey Contributions:• Nimbly managed day-to-day task execution as well as mentored other project managers to ensure programs delivered within acceptable limits for constraints of time, cost, quality, and scope.• Executed on schedule and under budget, delivering requirements for medical claim repricing against industry standard benchmarks, as well as against state mandated fee schedules.• In order to increase velocity for the project team, spearheaded the adoption of agile principles for more frequent releases based on test-driven development, as opposed to traditional waterfall delivery at the end of the SDLC.

Greater New York City Area

Acted as Program Manager for the Pilot phase of a newly forged alliance of healthcare organizations as of February 2018, Synaptic Health Alliance. Currently, leading the MultiPlan agile scrum development team as part of the Alliance. Synaptic Health Alliance joins leaders in healthcare to explore how blockchain technology can help address some of the toughest problems in healthcare. Synaptic’s founding members include Aetna, Ascension, Humana, MultiPlan, Optum, Quest Diagnostics, and UnitedHealthcare.Key Accomplishments: • Led an agile team through experimentation intended to ultimately address the following problem: Roughly $2.1 billion is spent annually across the healthcare system chasing and maintaining provider data. Still, a review completed last year by CMS found that 52 percent of provider directory locations listed had at least one inaccuracy.Key Contributions during Pilot:• Implemented a lean cross-organizational PMO for the Alliance.• Established operational and governance standards using an Agile mindset; configured to optimize execution of pilot goals over heavy-handed bureaucracy.• Developed a simple dashboard to track benefits realization during the Pilot phase for communication to Executive Management• Managed a group of world class leaders from disparate healthcare organizations through day-to-day execution of the Pilot. Established issue tracking and follow-up, along with performing risk assessment, response planning, and reporting through use of risk burndown charts.• Worked with the team to assemble Product Management and Scrum teams to execute on the Roadmap developed at the conclusion of the Pilot.

Greater New York City Area

Managed project teams through the software development lifecycle, integrating financial systems seamlessly with upstream processing from sources including EDI repriced claim files and Fee Negotiation. Provided a leadership role as part of a systems integration team for MultiPlan acquired firms, which included BCE Emergis, HealthEOS, PHCS, Viant, IHP, NCN, and HMA.Key Accomplishments:• As a project manager on the acquisition systems integrations team, executed on revenue 'quick hit' initiatives resulting in a top line increase in excess of $8 million dollars from the primary medical claims repricing platform.Key Contribution Examples (Relative to the Project Management Process as defined by PMI):• As part of initiation for a process improvement project for self billing, developed a Vision and Scope document providing measurable business objectives as success criteria.• As part of planning for user acceptance testing for the rewrite of the billing and receivables system, worked with the business team to develop WBS, activity list, resources, and resulting schedule for this phase of the SDLC.• As part of project execution, developed and maintained RAID lists for financial systems integration of HMA and IHP in order to fastidiously identify risks and plan responses, track next steps (actions) for open issues, and capture salient decisions.• As part of monitoring and controlling, compared and reported on variances from established baselines in project schedules. Worked with project teams to define and take corrective action that represented the best course of action given the impact of competing constraints.• As part of project closing, reviewed lessons learned with the project team and incorporated what was learned into future project schedules.

Greater New York City Area

Project manager and business analyst for the implementation of two major software initiatives; a corporate data warehouse utilizing a Cognos Powerplay user interface, and Siebel’s sales force automation/customer relationship management system. Armed with the project charters, performed detailed requirements discovery and prepared requirements documentation, subsequently working with technical personnel to develop an appropriate data model and user interface. Created user acceptance test and worked with end user community to bring systems into production on time and within budget.Key Contributions:• Transformed management reporting from an inefficient, multiple day data compilation process into a real time environment by implementing an online system for aggregating revenue for all sell side product lines (equity, fixed income and derivative trading). • Spearheaded the development of the data warehouse analytical model through user interviews and joint application development sessions. Performed major portions of the analysis phase in house, which resulted in 40 hours of consulting time being slashed from the project.• Analyzed and restructured “as is” business processes to create further efficiencies within the management reporting function. Results included the reduction of time to publish monthly reporting packages to first business day of the following month delivery.• Managed the installation of Siebel’s sales force automation and customer relationship management system, enabling a holistic view of client relationships across the Bank of New York’s product lines. Project resulted in increased cross -sell activity between BNY Brokerage’s broker-dealer products and the bank’s asset custodial services.

Roslyn, Ny

Coordinated migration of existing General Ledger system to the latest version of Y2K compliant Hyperion Financials software. This included the design and implementation of the packaged software for five subsidiary groups. Managed parallel processing phase including the extraction of data from the production environment for transfer into Hyperion Financials. Developed and executed user acceptance test, which included data integrity and user interface validation.Key Contributions:• Prepared detailed cost analysis of General Ledger implementation project that identified approximately $20,000 in savings as compared to the consulting proposal, based on hardware requirement reductions.• Performed database administrative functions (maintenance of user logins and permissions, database consistency checks, updating of statistics and patch application), thus allowing the company to defer costs associated with hiring a full time database administrator during a period of financial difficulty.

Garden City, Ny

Worked with clients in a diverse array of industries to develop custom solutions for their financial reporting needs. Assisted clients with purchasing choices available to them in the accounting software market. Provided recommendations based on client needs and resources available.Key Contributions:• Performed analysis, design and programming functions for a payroll module modification to Great Plains Dynamics accounting software. This modification entailed the creation of an automated link between payroll records stored in Microsoft Excel timesheets and the accounting system. Project resulted in a shortened payroll processing cycle of two days per week due to the elimination of manual data entry and the deployment of Microsoft Exchange as a communications mechanism for important payroll-related documents.• Performed analysis, design and programming functions for a vertical enhancement to Great Plains Accounting DOS software; an inventory sales tracking database written in Microsoft Access for a food distribution client. The project resulted in improved revenue tracking, allowing profitability to be assessed at the level of individual inventory item.

Greater New York City Area

Managed a department of four accountants in the performance of duties related to the accounting cycle and financial reporting using ACCPAC PLUS accounting software. Was responsible for accurate and timely filing of senior management report packages including reporting of all revenue and expense data with analysis of material variances from performance objectives.Key Contributions:• Analyzed workflow processes and developed automated solutions for client billing both internal and external to American International Group. Project resulted in a decreased monthly billing cycle of three days per month.• Wrote user procedures manual and trained end users on productivity tracking and billing software package in the correct and efficient use of the product. Per incident support calls to software vendor subsequently eliminated.

Computer Information Systems

• Courses in Systems Analysis & Design, Database Design and Object-Oriented programming – NYU, School of Continuing Education (1996).

Bachelor Of Business Administration - Bba, Accounting

Activities and Societies: Graduated Cum Laude