Peter O'Meara Email & Phone Number

Seattle, Wa, Us

Seattle, Washington, United States

Host at the Goldfinch Tavern Restaurant, Four Seasons Seattle. Interacts with often demanding guests for exceptional experience. Liaise between all staff. Working to support graduate school studies.

Boston, Massachusetts, United States

Performed key security audits for privileged user access, penetration testing results, code development process documentation alignment, etc.Analyzed organizational vulnerability findings for criticality and overall patterns with recommendations for remediation.Refined risk register scoring for business continuity planning initiatives based on industry research including financial and reputational impact.Performed vendor analysis for key service providers including vendor audit compliance, level of access to organizational data, etc. and made recommendations for improvement.

Greater Seattle Area

Achieved mastery of company's products and customer service. Moved to senior team which facilitates COBRA benefits between recently separated employees, employers, and insurance providers. Used Salesforce and other CRM tools to onboard new beneficiaries, solve issues, maintain premium payments, and import updated benefits info.

Greater Seattle Area

Promoted to HRA Specialist in March 2021 to support clients using higher margin products involving more complex transactions. Higher level of customer service expected.Engage with tech, financial services, and social media clients on phone and online to solve various monetary and account management issues in health insurance benefits including FSA, HSA, Wellness, and Transportation. High degree of emotional intelligence needed to support clients often under financial and medical pressure with customized solutions. Consistently worked to provide exceptional user experience.

Tacoma, Washington

Member of select fundraising team for annual giving. Chosen for effectiveness in marketing communications with donors. Donors segmented by alumni type, requiring a customized approach to developing ongoing charitable relationships. Consistently met donation goals so that ceiling was repeatedly raised and higher quotas met.

Tacoma, Wa

Founder of UPS Board Game Club, designated as beta test site for industry leader. Beta tested new games or expansions and served as a consultant to QA on new products prior to formal release. Tested for fair play, replay value, and general errors; products often utilized cutting-edge app integration software.

London, United Kingdom

Researched sources for a UK-based think tank's signature public forum, Battle of Ideas. Attended by thought leaders and intellectuals on artificial intelligence, end of life issues, and neuroparenting. Researched and archived reference material from 70 sources resulting in a comprehensive library for attendees.

Chicago And San Francisco

Assisted with client service, marketing, research, and on-site training support for a strategy and communications training consultancy serving Fortune 500 executives.• Conducted due diligence and documented findings with airline client's digital customer service reps concerning their effectiveness.• Edited, produced, and distributed marketing newsletter describing company achievements.

Master Of Science In Information Management, Information Technology - Cybersecurity And Business Intelligence

Bachelor Of Arts - Ba, History And Philosophy Of Science And Technology

Activities and Societies: Member & Scholarship Chair of Beta Theta Pi Fraternity.

Course Work In Philosophy Of Religion And Cognitive Psychology

Certification, Data Visualization

Stand-alone certification course.

Computer Science

Completed and certified following software developer program focused on proficiency in SQL, HTML, JavaScript, and C#.