Peter Mbah Email & Phone Number

Vienna, Austria

Vienna, Austria

• Develop sustainable strategies for Prosoz's facility operations, ensuring energy-efficient options and identifying opportunities for eco-friendly upgrades and major repairs.
• Oversee the procurement, assembly and lifecycle management of office supplies and room furniture, prioritizing environmentally responsible and high-quality materials.
• Collaborate with sustainable vendors and service providers to conduct essential maintenance and repairs on Prosoz facilities, aligning with the state of Vienna's standards for social care facility operations.
• Conduct routine inspections of critical safety and energy systems, such as fire safety equipment, boilers, smoke detectors, and alarms, ensuring compliance with safety standards.
• Maintain detailed documentation of maintenance activities, sustainable materials used, and outcomes, promoting transparency, accountability, and alignment with ESG goals.
• Monitoring and reporting the facility operational ecological footprint along its value and supply chain in alignment with Prosoz ESG goals.

Port Harcourt, Rivers State, Nigeria

• Managed warehouse inventory and coordinated the procurement of materials for daily operations.
• Implemented a streamlined logistics system, resulting in cost savings and improved delivery times
• Collaborated with cross-functional teams to optimize supply chain processes and troubleshoot any logistical issues.
• Organized and oversaw the shipping and receiving of materials, maintaining accurate records and balancing inventory levels.

Lagos, Lagos State, Nigeria

• Managed a team of customer service representatives to ensure efficiency and excellent customer experience.
• Developed and implemented customer support strategies resulting in a 20% increase in customer satisfactionratings.
• Trained and mentored team members to improve their performance and achieve KPIs consistently.
• Led cross-functional projects to improve internal processes and enhance customer support operations.

Owerri, Imo State, Nigeria

• Manage the daily warehouse operations, stock keeping, and distribution to sub-dealers and vendors, including inbound and outbound shipments.
• Monitor and communicate stock levels for balanced inventory and quality control and also make requisitions when stock level is low.
• Collated information on customers' and dealers' requests, made restock requisitions, and utilized the FIFO coding system for stock record filing and data entry.
• Collected and analyzed statistics such as deliveries to dealers, outbound allocations, and pending deliveries.
• Received, identified, and resolved customer and dealer queries, cross-checked data, and inputted stock inventory details into the electronic system.

Master Of Science - Ms, Geography Of Global Change And Sustainability

Bachelor Of Technology (B.Tech.), Maritime Management Technology, Second Class Upper Honors (2.1)