Peter Ou Email & Phone Number

台灣 臺北市

• Cross-border e-commerce logistics management.• Develop and execute strategies to improve logistics operations efficiency.• Manage and optimize logistics systems, process development, and regulations to control costs and improve profitability.• Shipping management operations: plan processes, arrange shipments, confirm shipment documents, track shipment conditions, handle exceptions, and manage claims for damaged goods.• Review payment operations: shipping fees, taxes… Show more • Cross-border e-commerce logistics management.• Develop and execute strategies to improve logistics operations efficiency.• Manage and optimize logistics systems, process development, and regulations to control costs and improve profitability.• Shipping management operations: plan processes, arrange shipments, confirm shipment documents, track shipment conditions, handle exceptions, and manage claims for damaged goods.• Review payment operations: shipping fees, taxes, import and export taxes, and warehouse fees.• Ocean freight quotes/cost analysis/time management: Forwarder/HUB RFQ, customer service shipping cost quotes, logistics cost analysis, and on-time delivery achievement rate.• Establishing international warehousing logistics centers and developing international logistics partners.• Manage the cost of global warehouse fees at the headquarters and analyze their expenses.Achievements,• Logistics cost compare with revenue from 16.76% decrease to 7.16% within one year, save 6M NTD per month for the company.• Average delivery period from 5.48 days decrease to 3.61 days within one year.• Complain ticket rate(phone call, email, home page, web side, Amazon) from 9.39% decrease to 7.41% within one year. Show less

• People Management: around 10 staffs.• Clinical Trial Process / Project Management.• Coach and lead PM and warehouse operation team to fulfill daily routine and tasks.• Ensure daily practice follows Quality guidelines.• Provide solutions for further operation efficiency.• Prepare various reports including KPI, and others required.

• In charge key account (Medical Device) implement project.• Budget follow up.• Contract renewal.• Business review with regional account (HK/AU/Thai/Sin)• Topline achievement as per FNA report 3% cost saving, and general 5% sales growth.Achievement• Successfully improvement Jonson& Jonson 3 in one warehouse migration (one of the biggest project in L&F Taiwan history)

台灣 新北市

• Establish and modify when necessary, the most efficient organization and operation procedures to support the major functions, i.e. demand planning team, warehouse function team, and facility safety & security maintenance.• Smoothly proceed and ship the fluctuated orders to support growing sales.• Work with the transportation companies to ensure order delivery in service excellence at the reasonable/lowest transportation cost.• Increase the assembly accuracy and… Show more • Establish and modify when necessary, the most efficient organization and operation procedures to support the major functions, i.e. demand planning team, warehouse function team, and facility safety & security maintenance.• Smoothly proceed and ship the fluctuated orders to support growing sales.• Work with the transportation companies to ensure order delivery in service excellence at the reasonable/lowest transportation cost.• Increase the assembly accuracy and productivity in the shipping and transportation process by training, teamwork, and recognition plan• Coordinate and communicate with related groups (i.e. Warehouse, Sales, Marketing etc.) on needed support to ensure program or plan to be implemented smoothly.• Supervise, train & develop the associates to increase their competencies and promote morale.Achievements, • CVS and mailing cost saving total about NT$1,000,000 per year. • Get Avon Global Supply Chain Health & Safety Award for two consecutive years. • Distribution Center migration project (from own DC to 3PL) implement for cost down NT$20,000,000 per year. Show less

Taipei

• Build up order desk team, purchase order team, and manage 3rd party warehouse.• Evaluate 3rd party, including warehouse, transportation, and installation team, setup KPI.• In charge repair team for defective goods.• Monthly sales forecast, and inventory control/management with turnover, and budget setup.Achievements,• Cost down warehouse expense about 15%• Turn over month from 4 to 3 month.• Dead and Dino(high turn over) stock decrease… Show more • Build up order desk team, purchase order team, and manage 3rd party warehouse.• Evaluate 3rd party, including warehouse, transportation, and installation team, setup KPI.• In charge repair team for defective goods.• Monthly sales forecast, and inventory control/management with turnover, and budget setup.Achievements,• Cost down warehouse expense about 15%• Turn over month from 4 to 3 month.• Dead and Dino(high turn over) stock decrease. • Complete Mid year stock tack.• Speed up repair qty per day 20%. Show less

• Migration repair center, and re-design repair center team.• Build up our own warehouse from third party. • In charge customer complaint issue.• Unite customer service and repair center into one service after sales team.• Window display.Achievements,• Repair efficiency increased 8%.• Turn over from 14 days to 7 days.• Repair revenue increased 16%• Cost down warehouse fee about 30%

Taiwan

• Plan E-commerce process, including web site purchase flow, system support, and optimize whole process to minima deliver turn for our customer.• Unite Taiwan back office, and warehouse team, manage including inbound, outbound, purchase order, inventory and warehouse control, service after sales, and repair center to be more efficiency, and effectively.• Communicate with HK HQ team and also big China team for fulfill Taiwan any demand request.• Evaluate third party with… Show more • Plan E-commerce process, including web site purchase flow, system support, and optimize whole process to minima deliver turn for our customer.• Unite Taiwan back office, and warehouse team, manage including inbound, outbound, purchase order, inventory and warehouse control, service after sales, and repair center to be more efficiency, and effectively.• Communicate with HK HQ team and also big China team for fulfill Taiwan any demand request.• Evaluate third party with RFQ chart, including forwarder, custom agency, warehouse partner, and distribution companies to make sure our price is reasonable.• Control budget for ordering from suitable inventory level and business plan.• Represent our company to join any customer complaint issue with customer and government customer officer.Achievements,• Keep warehouse inventory accuracy under 99.9%.• Keep turnover day from 100 to 110 day.• Dead and Dino products decrease from 2% to 1%.• Repair center not only have benefit 2 million every year, and could also satisfy our customer more.• Always maintain lower cost with higher sales growth. Show less

• Unite Taiwan back office, and warehouse team, manage including inbound, outbound, purchase order, inventory and warehouse control, service after sales, and repair center to be more efficiency, and effectively.• Communicate with HK HQ team and also big China team for fulfill Taiwan any demand request.• Evaluate the value of third party, including forwarder, custom agency, warehouse partner, and distribution companies to make sure our price is reasonable.• Control budget… Show more • Unite Taiwan back office, and warehouse team, manage including inbound, outbound, purchase order, inventory and warehouse control, service after sales, and repair center to be more efficiency, and effectively.• Communicate with HK HQ team and also big China team for fulfill Taiwan any demand request.• Evaluate the value of third party, including forwarder, custom agency, warehouse partner, and distribution companies to make sure our price is reasonable.• Control budget for ordering from suitable inventory level and business plan.• Represent our company to join any customer complaint issue with customer and government customer officer.Achievements,• Turnover from 120 day on 2012 keep reduce to 110 on 2013, and my target will be 100 day in this year.• Dead and Dino products from about 6% 2012 down to 2% 2013, and my target will be 1% in this year.• Repair center statement from no profit on 2012 year end to 2013 we have net income up to one million.• maintain lower cost with higher sales growth by unite several departments into one solid team. Now, our sales growth rate is 22% and cost growth rate in my team is under 22%. Show less

Taiwan

 Planned demand forecast and for sales. Follow up delivery confirmation with suppliers in ensuring prompt delivery of goods from different suppliers for combined outbound shipment. Processed, placed and maintained purchase orders to suppliers accordingly and customer's special ordering requirements. Communicate with Internal department and external partner. Inbound delivery control. Maintained and update system (SAP, WMS, EPOS). Control… Show more  Planned demand forecast and for sales. Follow up delivery confirmation with suppliers in ensuring prompt delivery of goods from different suppliers for combined outbound shipment. Processed, placed and maintained purchase orders to suppliers accordingly and customer's special ordering requirements. Communicate with Internal department and external partner. Inbound delivery control. Maintained and update system (SAP, WMS, EPOS). Control inventory level.Achievements,a. Inventory accuracy from 90% on 2009 up to 99.7% on 2012.b. Turnover from 200 day on 2009 reduce to 120 on 2012.c. Dead and Dino products from about 10% on 2009 down to 6% on 2012.d. Build up our own warehouse on end of 2009, and saved about 20% cost from third party. Show less

 Daily merchandising distribution. Inventory control and monitor with third party warehouse. ERP system implement, and work flow process improvement. EPOS system and E1 ERP system daily maintain. Report to Asia region office in Singapore.Achievements,a. Seed person for E1 ERP system in Taiwan, and help to build up the working flow, and process.b. Help manager build up whole operation team in Taiwan from 2 people to 5 people.

 In charge of international project for 3D animation including schedule and budget control. Improved 3D animation working flow, and process. External communication with foreign clients. Achievements,a. Co-producer of the movie “Strawberry Shortcake: The Sweet Dreams”.http://www.imdb.com/name/nm2577223/b. Participated “star wars clone wars” movie producing as a co-producer.http://www.imdb.com/title/tt0458290/

 In charged of program procedure.  Controlled and kept the quality in a classic music program “Gu Dian Mo Li Ke” (古典魔力客) Achievements,The program won a “Golden Bell Award on 2005”.http://web.pts.org.tw/~web02/classic/

Emba

Bachelor'S Degree, Accounting And Finance

Junior College, Accounting And Finance