Peter Papineau Email & Phone Number

San Diego County, California, United States

Assists guest services staff at all ballpark entrances and proactively seeks out customer service issues.Assists with trouble shooting all ticket problems that may arise and sending customer to the correct place after allresources have been exhaustedResolves customer service issues efficiently in a positive and friendly mannerProfessionally and politely handles all fan/customer inquiries with regard to ticket policies and proceduresAssist fans with the MLB Ballpark App… Show more Assists guest services staff at all ballpark entrances and proactively seeks out customer service issues.Assists with trouble shooting all ticket problems that may arise and sending customer to the correct place after allresources have been exhaustedResolves customer service issues efficiently in a positive and friendly mannerProfessionally and politely handles all fan/customer inquiries with regard to ticket policies and proceduresAssist fans with the MLB Ballpark App, including purchasing tickets, locating tickets, forwarding tickets, etc. Show less

San Diego, California, United States

Operate and maintain information technology equipment and softwareTroubleshoot a variety of routine and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requestsCommunicate technical information to a wide variety of usersAssist in planning and evaluating new systems and equipmentPlan, organize, prioritize and process work to ensure that deadlines are metLearn and utilize specialized terminology if needed by… Show more Operate and maintain information technology equipment and softwareTroubleshoot a variety of routine and assignment specific desktop and network hardware and software issues and respond appropriately to customer service requestsCommunicate technical information to a wide variety of usersAssist in planning and evaluating new systems and equipmentPlan, organize, prioritize and process work to ensure that deadlines are metLearn and utilize specialized terminology if needed by the specific assignmentRead, understand and apply technical information pertaining to computer and network systemsAdapt quickly to changes in policies, procedures, assignments and work locationsCommunicate effectively, both verbally and in writingEstablish and maintain effective working relationships with those encountered during the course of the work Provides responsive, high quality service to any employees, ror epresentatives of outside agencies and members of the public by providing accurate, complete and up-to-date information, in a courteous, efficient and timely manner. Show less

Compiled technical data with a team of planning advisers to secure various projects of over £3 billion for the council.Troubleshot GIS software for bugs, malware, and viruses that resulted 98% rating for detection and elimination.Worked with end user organizations to secure passage of neighborhood plan funding of over £1 million.Innovated with the Council members and volunteers to customize GIS software plugins to support businessesTrained users in a detail oriented use of GIS… Show more Compiled technical data with a team of planning advisers to secure various projects of over £3 billion for the council.Troubleshot GIS software for bugs, malware, and viruses that resulted 98% rating for detection and elimination.Worked with end user organizations to secure passage of neighborhood plan funding of over £1 million.Innovated with the Council members and volunteers to customize GIS software plugins to support businessesTrained users in a detail oriented use of GIS tools and applications developed by the council Show less

New Brunswick,New Jersey

Coordinated with Transportation Service units and other campus departments to ensure that modifications to existing drawings and databases are identified and properly updatedManaged the database for over 190 parking garages/lots on campus.Collaborated with other department to produce map products upon requests.Performed scenario testing using the integrated land use and transportation models.

Carlsbad, Ca

Managed all the inventory in the data center, servers, switches, peripherals and supplies, managing all the equipment for e-waste, and also include but not limited to the following responsibilities, rack and cabling dell servers in the data center environment, configure Idrac, support and troubleshoot basic hardware issues, respond to requests for hardware changes such as memory upgrades, hard drives, raid control batteries, raid control cards, power supplies, Ethernet cards, cpus and update… Show more Managed all the inventory in the data center, servers, switches, peripherals and supplies, managing all the equipment for e-waste, and also include but not limited to the following responsibilities, rack and cabling dell servers in the data center environment, configure Idrac, support and troubleshoot basic hardware issues, respond to requests for hardware changes such as memory upgrades, hard drives, raid control batteries, raid control cards, power supplies, Ethernet cards, cpus and update bios. Also coordinate with the systems admin team on reconciling monitor issues, record inventory changes in the database.Assists with managing the department’s operating budget in a cost-effective manner; maintains budget notebooks; processes invoices to submit to accounting in a timely manner. Show less

United States

Maintain, process, and troubleshoot military computer systems/operations for a personnel of over 300 soldiers.Trained in basic IT fundamentals, Active Directory, Networking, Securoty+Oversee system performance and troubleshoot technical issuesStay informed on the use of equipment and follow standard operating proceduresProvide level 1 support accessing military equipmentSupport end-users accessing the Army network and military systemsSetup laptops, docking stations… Show more Maintain, process, and troubleshoot military computer systems/operations for a personnel of over 300 soldiers.Trained in basic IT fundamentals, Active Directory, Networking, Securoty+Oversee system performance and troubleshoot technical issuesStay informed on the use of equipment and follow standard operating proceduresProvide level 1 support accessing military equipmentSupport end-users accessing the Army network and military systemsSetup laptops, docking stations, monitors, peripherals, and other equipment Show less

Bachelor'S Degree, Information Technology & Informatics

Master'S Degree, Information Systems

Associate Of Arts (A.A.), Computer Music Production

Bachelor'S Degree, Information Technology

Bachelor'S Degree, Information Technology

Master Of Science - Ms, Information Systems