Peter Pappas Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Adams Consulting Engineers is a Civil and Structural Engineering practice of over 60 employees. I am responsible for maintaining the Customer Care, Sales, Facilities, Office Administration, WHS and Human Resource functions of the business.• Lead a team, providing guidance, coaching, mentoring and managing performance to achieve targets• Create fee proposals, distribute and follow up to close sales, generating revenue for the business• Manage the Human Resource functions of the business• Maintenance of all 3 offices in Melbourne, Sydney and Geelong, facilitating the moving to new offices• Maintain up to date knowledge of OHS/WHS guidelines and legislation and ensure the organisation complies with all requirements, making adjustments and the providing training• Recruitment, induction and ongoing support for employees• Manage performance and behavioural issues i.e. misconduct• Update company policies and procedures• Responsible for producing business reports

Redhill, United Kingdom

• Manage a team in the sales and customer services department of Total Gas & Power.• Lead, train and mentor staff to ensure sales and customer service targets were met• Identify sales opportunities, build relationships, gain trust and generate sales whilst looking after the best interests of the customer• Responsible for producing staff performance reports• Duties performed in previous role below are applicable to this role.

Melbourne, Australia

• Work in a dynamic sales environment, coaching and mentoring staff to reach and exceed targets• Experience in operations management, with 10 direct and 130 indirect reports• Lead the recruit of new staff, seeing the whole process through• Worked towards sales and customer satisfaction targets and ensured they were achieved.• Identify sales opportunities, build relationships, gain trust and generate sales whilst looking after the best interests of the customer• Manage staff performance issues and misconduct – conduct meetings, provide advice to team leaders and work closely with HR business partner to achieve desirable outcome.• Ensuring the dissemination of important news & information• Maintaining fast turnaround times through efficient work• Managing and completing reports• Carrying out staff appraisals and documenting• Prepare and conduct team meetings• Schedule appointments and organise events for the workplace• Uphold and enforce Sensis company rules including setting an example to staff• Managed stakeholders to ensure needs were met• Constant reading to ensure up-to-date knowledge was retained.• Perform redundancies for staff affected by company restructuring.

Melbourne, Australia

• Managing staff performance and behaviour - taking the necessary steps to report on and rectify any issues and concerns.• Creating, discussing and proof reading online job advertisements and publishing them.• Perusing CVs received via job applications and referrals.• Filtering applications and judging which candidates were suitable for the advertised roles.• Conducting calls to suitable applicants and asking questions about their interests and suitability to the roles.• Scheduling interviews and assessments for shortlisted candidates.• Screening, testing and assessing applicants.• Establishing and building a rapport with interviewees.• Conducting face-to-face interviews.• Discussing salary expectations.• Calling both successful and unsuccessful applicants and providing necessary feedback.• Offering jobs and providing successful applicants with instructions following their interview.• Performing reference checks via telephone and email with nominated referees.• Collecting identification, scanning documents and uploading vital information of both the client and candidate.• Generating contracts / agreements for candidates to sign.• Training, coaching and mentoring new candidates

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Education record