Peter Pascoe Email & Phone Number

Mansfield, Brisbane

Brisbane, Australia

Managing projects within BHP including the new Iroc project ( Integrated Remote Operations Centre ).Leading teams of engineers performing Data Centre and office relocations for companies such as EMC, ATO, and Dell.

Brisbane, Australia

For the past thirteen years, I have been providing exceptional results for one of the leading distributors of telecommunications, audio visual and information technology products within the Australian and New Zealand markets. During my time in this position, I have been fully responsible for the effective daily management of the Cellnet network operations across Australia and New Zealand, resolving a diverse selection of complex operational issues. I have utilised my extensive IT expertise to develop appropriate company policies and procedures, striving to include the ever-evolving nature of the IT industry. I have been tasked with the management of a wide variety of crucial IT projects, using skills in resource coordination and personnel management to ensure the successful delivery of complicated projects. I have applied my detail-orientated capabilities to facilitate the reliable operation of computer systems and have furthered my capabilities in relation to personnel management, overseeing the effective operation of the IT helpdesk, motivating a team of four technical staff to ensure the provision of comprehensive support to 300+ users across multiple sites.I have completed the migration of Cellnet's infrastructure to a Telstra cloud solution. Through my skills in personnel management, I developed a highly effective helpdesk support team with remarkable rates of staff retention by creating a positive and productive working environment. I supervised the implementation of the “Manage Desk” helpdesk application which was designed to increase efficiency of helpdesk personnel and reduce time on resolving operational issues. I have also increased the efficiency of IT systems through automating Microsoft software and security updates and virus definitions to the desktop.

Brisbane, Australia

Throughout my time in this challenging position, I utilised my skills in data management and coordination to compile network designs and pricing for a wide variety of customers. Due to my reputation for delivering results, I was tasked with the development of customer networks, voice and data system requirements. I consistently applied my abilities in advertising to effectively market WEB hosting, Co-location, and managed services to a diverse selection of potential customers.I produced a wide variety of achievements in this position, as I was fully responsible for increasing sales by 150% and sales activity by 110% of budget expectations within twelve months through skills in client interaction and marketing. Additionally, I implemented commercial acumen in the production of a series of engaging and informative papers outlining various potential benefits to the business, such as increasing productivity and sales levels. I sought to demonstrate my self-motivated nature by delivering extensive training on company products to account managers, significantly improving their skills in customer service.

Brisbane, Australia

I oversaw the efficient use of company resources to secure lucrative new business opportunities in addition to maintaining a loyal client base. I used my skills in analysis to identify the needs of clients and tailor the sales approach to effectively sell the products and services of the company. This position facilitated the advancement of my skills in project management through supervising the successful completion of various voice and data integration projects. I supervised all aspects of the Professional Services Team, motivating personnel to achieve their professional potential.I was entrusted with the management of the national roll-out of 217 stores for VOX Retail, successfully completing the project with a tight deadline of six weeks and under a budget of $30 million project. I consecutively achieved Quota Club for two years in relation to over-achievement in revenue growth in addition to playing an instrumental role in increasing services revenue by 18% in a stunted market

Brisbane, Australia

Brisbane, Australia