Peter Perez Email and Phone Number
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Peter Perez personal email
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My portfolio can be found at https://peterluisperez.com/Peter is a customer-centric product management leader with over a decade bringing digital innovation to life, focused on creating experiences couched in customer empathy, data-driven decisions, and frictionless performance. Known for blending deep analysis and user experience insights to identify opportunities and deliver against multi-billion dollar books of business for millions of monthly active users. He leverages his breadth and depth of industry experiences to examine opportunities through different lenses, identify unique synergies, and drive product transformation. Having started his career as consultant with Accenture and growing within the product management space, Peter is passionate about understanding how business units relate and bringing cross-functional partners and stakeholders together around a shared vision, KPIs, and growth targets. He’s a problem solver and gravitates toward complex customer opportunities where he can roll up his sleeves, examine data, and propose strategies that solve customer and business needs through creative and innovative avenues.
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Director Of Product ManagementVista May 2024 - PresentWaltham, Ma, Us
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Enterprise InstructorProduct School Sep 2023 - PresentSan Francisco, California, Us -
Principal Product ManagerWayfair Apr 2022 - Jun 2023Boston, Ma, UsLeading all aspects of product management to define and deliver feature evolution driving revenue and adoption for a front- and backend global sales intelligence product at Wayfair ($14.1B B2C, B2B portfolio). Primary responsibility includes a data pipeline with goals to unify, clean, and harness customer data to enable sales and service associates to identify and close sales opportunities, resulting in 10x impact against revenue KPIs. - Delivered 90% data reconciliation and throughput into the sales pipeline, resulting in alignment with over five (5) million profiles and leads within target B2B sales persona.- Sets clear goals (OKRs and KPIs) and establishes freedom within a framework to empower cross-functional teams (product, engineering, sales) to deliver features, enable sales and service, go to market, and align stakeholders, business leaders, and executives in supporting a value-driven vision. -
Full-Time ParentingCareer Break Feb 2022 - Apr 2022Took a two-month sabbatical to support the birth of our first child.
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Director Of Product ManagementRocket Mortgage 2020 - 2022Detroit, Michigan, UsResponsible for digitizing the end-to-end refinance experience, creating a product to enable customers to explore, apply to, and complete their refinance journey online for the first time within Rocket Mortgage’s multi-billion dollar book of refinance business for 25M users and account holders. Led four (4) cross-functional teams owning a multi-year feature roadmap that supported product-led growth by increasing digital-first touch points and personalization. - Reimagined refinance loan origination experience to eliminate friction, increase customer trust, and ease of use, resulting in a 33% lift in total loans completed/reduced fallout, 100s of millions of dollars increase in revenue, and 23% reduced human intervention.- Enabled promotion capabilities and incorporated first optimization and experimentation tools into the sales platform, allowing sales associates to run and test promotions for the first time and increasing Amazon Prime Day engagement by 19% and Cyber Monday by 17% year over year (YOY). - Delivered first document upload and verification functionality, taking POC from 0 to N, resulting in a shortened time to conversion and loan close by two (2) days and generating 10s of millions of dollars in P&L cost savings. - Redefined relationship between sales and service members with digital leadership to build trust rather than fear in technology capabilities to solve internal pain points through automations, error reduction, and personalized education and time saving tools to empower customers to control their loan experience, saving sales and service members’ time so they can have more high-value interactions. -
Senior Manager Of Product ManagementCharles Schwab 2020 - 2020Westlake, Texas, UsLed Charles Schwab’s customer account creation and activation experience for their 33.9M account holders. Managed two (2) teams to deliver the first data-supported, go-to-market strategy and roadmap for 44 customer segments with supporting platform migrations and data integration that balance business and customer expectations for a digital investing experience. Responsible for stakeholder relationships and sustainment for the existing platform. -
Senior Manager Of Product ManagementRoyal Caribbean Cruises Ltd. 2017 - 2019Miami, Florida, UsGenerated millions of dollars in net new revenue in online bookings by defining and delivering a net new, proprietary core mobile app experience, including taking primary feature set from 0 to N, owning sales catalog / offering management system, and content management system (CMS). Managed six (6) product management teams supporting feature evolution, adoption, change management, and go-to-market strategy across 45 individual technology shipboard stacks and 35 countries, including localization, translation, GDPR, and accessibility support and governance. Also leveraged customer feedback and macro analysis of app store ratings to decrease 75% of reported user issues. -
Manager Product ManagementWarner Bros. Entertainment Group Of Companies 2016 - 2017Burbank, Ca, UsOwned the development of B2B content management and distribution. Partnered with cross-functional leaders and stakeholders to lead vendor management (fix-bid negotiations, RFP processes) and drive development against media delivery goals. Stabilized two (2) at risk projects by proposing third-party integration solutions to accelerate go to market. Eliminated 1,000 P&L hours and human error through automation integrations with invoicing and workload management systems. -
Senior Product ManagerAccenture 2012 - 2016Dublin 2, IeGenerated $1B+ assisted revenue optimizing and enhancing the Disney theme park ticket e-commerce engine and led multi-million dollar resource spend enroute to launching Shanghai Disney’s first mobile ticketing system to support B2C sales, generating 1M app downloads within months. Responsible for a re-platformization and migration of over 3000 B2B partners.
Peter Perez Skills
Peter Perez Education Details
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Duke UniversityCivil And Environmental Engineering -
University Of Southern CaliforniaIndustrial And Systems Engineering; Engineering Management
Frequently Asked Questions about Peter Perez
What company does Peter Perez work for?
Peter Perez works for Vista
What is Peter Perez's role at the current company?
Peter Perez's current role is Product Leader | Real Estate Investor | Husband & Father.
What is Peter Perez's email address?
Peter Perez's email address is pp****@****air.com
What is Peter Perez's direct phone number?
Peter Perez's direct phone number is +131284*****
What schools did Peter Perez attend?
Peter Perez attended Duke University, University Of Southern California.
What are some of Peter Perez's interests?
Peter Perez has interest in Latin Dance, Traveling, Hiking, Bartending, Sports.
What skills is Peter Perez known for?
Peter Perez has skills like Project Management, Agile Methodologies, Product Management, Requirements Analysis, Leadership, Business Analysis, Crm, Product Development, Requirements Gathering, Management, Risk Management, Scrum.
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