Peter Preziosi, Phd, Rn, Cae Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pa, Us

Leads global efforts to strengthen health systems by improving career development and mobility for health workers. As President and CEO of CGFNS International, the world’s largest credentials evaluation organization for the nursing and allied health professions, he is working to revitalize its leadership in developing and implementing credentialing solutions for a globalizing health workforce.

Geneva 27, Ge, Ch

Leading the development of a Quality Management Framework and Digital Credentialing System as part of a 60-member international team for establishment of WHO’s global learning academy. The goal is to upskill 10 million individuals worldwide by 2023 by revolutionizing lifelong learning and create learner-centric interoperable achievement records to better protect people from health emergencies and improve access to primary health care services. Provide strategic counsel and operational direction for Academy start-up. Developed agile quality management system and identified performance metrics for Academy business units. Established framework and protocols for recognition of learning achievement. Implemented global stakeholder engagement strategy for expert advisement, co-design of learning programs with patient and community activists and testing of Academy products, services and processes.

Philadelphia, Pa, Us

Brought in to grow business, drive scale, diversify the product portfolio, launch a digital and IT transformation to improve customer experience, enhance service delivery, energize corporate culture and position company as industry thought leader. Oversee budget and 22 staff including IT, Business Development, Project Management, Marketing / Communications, and Innovation departments. Concurrent with role, asked to consult to the WHO on developing a global digital hybrid learning academy to upskill 10 million healthcare workers by 2023.Digital TransformationDrove $7M initiative over 3 years that developed new cloud-based business portal and search optimized website with enhanced navigation tied to product lines and application improvements.Improved UX ExperienceSpearheaded corporate culture initiatives that reduced employee turnover from 21% to 14%. Increased net promoter score from 25 to 49.Program and System DevelopmentDesigned and launched programs and services that diversified company’s portfolio, addressing the global healthcare workforce’s career continuum. Company’s service footprint expanded into the Pacific Rim. Solidified competitive stance by expanding product portfolio to support changes in health professional migration patterns.Strategic PlanningRefocused company on collaborative business models and strategic opportunities that ensured the highest-quality credentialing and standards of health professionals.Revenue GrowthRevenues increased from $12M to $18M from new business growth, process improvements, and higher availability of IT infrastructure.Public RelationsRepresented CGFNS at venues including the WHO, International Council of Nurses, UN, World Health Assembly, International Organization on Migration, International Labour Organization, and Groningen Declaration Network. Provided thought leadership on health delivery, accreditation, digital certification schemes, and workforce migration and deployment.

Newark, California, Us

Hired into this newly created healthcare strategy role to help absorb recently acquired IBM’s worldwide customer care services business, which included a healthcare group, into Concentrix. Also tasked with exploring an industry vertical growth strategy in healthcare to diversify Concentrix’s offering outside of health insurance claims adjudication. Reported to SVP Marketing and Development.Strategy DesignDeveloped strategic recommendations for the health vertical in key areas.Infrastructure CreationEstablished infrastructure that improved marketing and sales effectiveness. Designed go-to-market positioning and client engagement strategies.Award-winning Business Case DesignDeveloped studies that promoted value proposition for new client acquisitions/service expansion with existing clients, leading to four customer service awards for vertical.Creative SolutionsVetted solution innovations with potential business partners that showcased innovative service delivery. Secured new business with Best-in-Class Care, an online medical travel application that gives employers and individuals global choice for medical procedures.Thought LeadershipServed as healthcare industry expert for industry analysts, third-party advisors, clients, and internal constituents. Secured high rankings with the Gartner Group Magic Quadrant and Horses for Sources analyst for BPOs in positioning the health vertical in the marketplace.

Basking Ridge, Nj, Us

Recruited by Verizon Chief Medical Officer into newly created Healthcare Innovation Incubator to evangelize company’s assets and applications across healthcare sector, develop product, and change/expand image of Verizon in the healthcare sector. Consulted on strategy and healthcare priorities with business units across Verizon, including business ventures, corporate social responsibility foundation, executive briefings at innovation hubs, government and international affairs, and wireless/wireline businesses. $55M budget and 35 staff.Alliance DevelopmentBuilt unique strategic partnerships with highly visible brand organizations, including the World Health Organization, International Telecommunications Union, the Clinton Foundation and Health Evolution Partners that accelerated product innovation, grew value and market adoption of Verizon’s healthcare solutions, and improved time-to-market for existing innovation products.Disruptive Technology PartnershipsIdentified business partnerships in healthcare market that verified Verizon’s innovation capacity to attract healthcare customers looking for disruptive technology partners.Brand ExpansionDeveloped four new partnerships that increased Verizon’s brand footprint in the healthcare market, showcased digital interoperability with partners and offered increased healthcare business enablement.Revenue GrowthGenerated $36M in new healthcare revenue from clients by creating a strategic relationship with the Health Information Management and Systems Society, demonstrating Verizon’s unique brand in the marketplace.

Modesto, Ca, Us

Chief Executive Officer – Association for Healthcare Documentation Integrity (ADHI) / Clinical Documentation Industry Association (CDIA) (2007 – 2011)Executive Director (2003 – 2007)Hired in from a national search to turnaround the organizations during a period of rapid transformation and consolidation resulting from technology disruption, offshore competition and electronic health record (EHR) adoption. Served as chief spokesperson for media and public policy initiatives.Turnaround and RebrandLed association through a complete revitalization, rebranding company from the ground up. Reengineered key business processes and reduced administrative costs by 30%, nearly doubling the bottom line and advanced brand awareness globally.Fund RaisingSecured $1.15M contribution to increase membership, update technology infrastructure. Developed a sector-wide compliance manual.Program Creation │ BenchmarkingEstablished an education approval program. Certified 25 training schools in first two years of program launch. Provided a quality assurance benchmark for employers hiring practitioners.Improved Business and Policy CredibilityTransformed all product lines, repositioned sector, and expanded membership to a broader coalition of health information experts.Consolidation and Improved Digital InteroperabilityEstablished two multi-stakeholder consortiums to standardize electronic documentation formats for uniform exchange of clinical information among disparate EHR systems.Public Awareness CampaignsInitiated annual Lobby Day on Capitol Hill and a public awareness campaign.Partnership DevelopmentBroadened and strengthened strategic business and alliance coalitions with government agencies, allied health, health information technology and management organizations.InnovationSetup a national registered apprenticeship program, working with US Departments of Labor and Defense. Enrolled 800 military spouses into online training programs for mobile careers.

Helped build a new limited liability corporation to ensure NY State became a preeminent region to attract and strengthen biotech and biomedical research organizations. Seeded by the Greater NY Hospital Association. Served as program officer and grant manager for two large-scale profitable collaborative research projects. Partnership DevelopmentBuilt Communications Dept and developed progressive communication strategies.Groundbreaking LegislationBuilt coalition that passed stem cell research legislation in NY State Assembly.

Albany, New York, Us

Held progressively responsible policy, consulting, and operational roles in delivering government healthcare services to 1.4 million Medicaid beneficiaries across the public hospital system and Medicaid managed care program (1995-2000). Played leading role in privatizing the Medicaid program, as well as guiding reengineering teams to prepare the public hospital system to remain competitive in a managed care environment.Facility AdministrationAdministered newly consolidated education and training center for eight networked acute care and community-based facilities. Prepared Network for JCAHO accreditation. Developed staff at low-literacy urban healthcare facility.

Albany, New York, Us

Monitored City of NY's 23 managed care contracts, totaling $3B in agency government funds. Transitioned staff from voluntary-managed care program to a mandatory Medicaid-managed care program. Secured a federal government waiver, enabling Medicaid beneficiaries to obtain benefits from managed-care companies. Reengineered agency into NYC DOH. Reduced administrative overhead of managed Medicaid program.

Doctor Of Philosophy (Phd), Health Policy, Government Administration

Business Innovation In Global Healthcare

Master Of Education (Med), Public Policy, Association Management

Strategic Perspective In Non-Profit Management

Bachelor Of Science - Bs, Registered Nursing/Registered Nurse