Assistant Manager Of Operations & Finance / Account Specialist / Management Assistant / Trainee
St. Louis, Missouri, Us
Responsible for assisting in the management of Financial Performance, Operations, Human Resources, Sales and Marketing, Fleet Management, and Maintenance.• Placed Top Ten (out of 150 locations nationwide) for branch performance and financials (Customer Service, Growth, Operating Profit, and Net Profit), two times• Achieved year-to-date growth of 50% for fiscal year 2016• Achieved a 12 month Customer Service Score above corporate average• Executed the branch operational plan and oversaw front end operations to maximize profitability• Drove operational efficiency to minimize variable expenses and direct costs• Performed monthly financial analysis of P & L to assess unit economics and drive new insights• Engaged in strategic decision making and planning to drive future company growth• Drove the operational forecasting process to meet future demand• Oversaw customer acquisition to drive new revenue opportunities • Managed accounts receivable ledger to ensure timely and accurate delivery of revenue while mitigating bad debt expense• Proactively managed and assisted with training, coaching, and developing employees including two direct reports to deliver results and ensure successful operations• Developed and maintained reporting dashboard to manage key business metrics• Reviewed actuals to budget variance reporting• Executed the overall sales and marketing strategy for the branch; performing all aspects of the sales process including: prospecting, pre-call planning, fact-finding, making presentations, closing, and account development• Team player to collaborate cross functionally with a diverse set of stakeholders• Oversaw the vendor management process to drive meaningful vendor relationships and negotiate better cost terms• Developed and maintained positive working relationships with internal and external customers