Pete Robbins Email & Phone Number

London, Gb

Managing the bridge between strategic product direction and software development with vision and digital transformation for The Pharmacy Network, a SaaS platform providing CPD and syndicated digital communications to pharmacists and healthcare professionals, balancing the needs and goals of both the product and the businessDuties▪ Providing strategic leadership and decision-making.▪ Directing multi-site, cloud-based technology teams, fostering collaboration and efficiency.▪ Managing vendor and partner relationships, excelling in commercial negotiations to optimise outcomes.▪ Executing digital strategies with a focus on continuous delivery, employing PaaS, SaaS, and Agile methodologies.▪ Overseeing all aspects of technological development programs, ensuring alignment with organisational goals.▪ Cultivating a culture of continuous improvement and innovation, prioritising team development, technology advancements, tools, and processes.▪ Strategically balancing short-term and long-term objectives to achieve company strategy and immediate goals.Achievements:▪ Successfully designed, developed, and scaled an innovative pharmacy AI mobile application▪ Pioneered the commercialisation of data, developing and providing advanced insights and analytics to customers through user-friendly dashboards and data tools.▪ Integrated an offshore partner to enhance delivery of key initiatives for The Pharmacy Network, modernising software development processes. Implemented Continuous Integration and Continuous Delivery (CI/CD) techniques, significantly improving efficiency and quality of delivery.

London, Gb

Duties▪ Executive board member, global multi-site, permanent and offshore staff▪ Strategy formulation & execution - corporate, IT and digital▪ Development and implementation of the Target Operating Model▪ Business function leadership and performance improvement and efficiencies▪ Programmes; transformation and change management▪ Vendor & Supplier Management, Strategic Sourcing & Commercial Negotiation▪ IT solutions delivery, operations & common standards▪ Digital strategy & continuous delivery via release management, PaaS, SaaS and Agile methods▪ IT Operations & IT Service ManagementAchievements▪Implemented generative PharmacyAI LLM platform to respond and compose healthcare articles, learning modules and videos ▪Increased annual profit contribution through bringing Ad Ops functions in house and reconciling and reviewing AWS hosting ▪ Transformed the IT operations from the foundations up and implemented a revised process to establish governance and formal project management processes▪ Restructured the European digital technology teams and realigned skills in-line with business resourcing objectives

London, Gb

Providing all IT services

Stockton-On-Tees, Gb

Executive board member, accountable for overseeing all IT operations across multiple sites and providing leadership to a global technology team.▪Defined and continuously evolved the overall Technology and Data Strategy, while overseeing program management for all global transformation initiatives, ensuring alignment with corporate objectives and delivering significant business impact.▪ Delivered rollout of IoT telemetry & insights SaaS platforms to manage vending machines and pub beer pump dispensing. Unified the new platforms and rescued £20M project from failure. ▪Boosted team morale, productivity and rebuilt trust between the business and IT by re-engaging the IT team by instigating organisational cultural change and improving communication with a single version of the truth.▪Successfully defined and implemented a technology strategy and roadmap, establishing a long-term plan for IT stability encompassing team, tools, technology, and timing schedule. ▪Recovered a key client implementation, brought the client into production to release billing of £1M+▪Setup a Data insights team and increased the revenue stream income by £500K pa. ▪Defined data strategy to include Stewardship, Governance and Master Data Management and aligned data science strategy to concentrate on business needs, focussing AI/ML on predictive analytics. ▪Revised all IT processes in line with new TOM and established a PMO with revised governance processes, including adopting Scrum Agile methodology across the business with formal Project Management. ▪Restructured the geographically dispersed technology teams and realigned skills in-line with future business resourcing objectives. Introduced offshore partnership to complement existing software team providing flexible project delivery through integrated offshore/onshore multicultural teams. ▪Played a key role in mergers and acquisitions, assessing technological compatibility and leading successful post-merger integrations.

Venlo, Limburg, Nl

Strategic development and delivery of programme of transformation initiatives with remote global teams of 100+ FTE▪ Reduced recurring international HR spend by £150K per annum by successful implementation of all aspects of multiphase Workday/HCM delivery for 6500+ FTE▪ Worked with integration partner and assisted implementation of Oracle Cloud ▪ Leadership and management of RFP process to select vendor and implement global SharePoint Intranet

Newcastle, Tyne And Wear, Gb

Spearheaded cloud workstream providing digital strategy and vendor management for top-level web projects ▪Successfully avoided £27M fine, recovering failing OFGEM (ICE) regulatory project ▪Slashed recurring annual costs by £85K by renegotiating licencing contracts as part of the successful transition of all digital projects to CAP Gemini and TCS▪Developed short to long-term digital strategy for platform security in line with CIS20 security framework

Accelerating customer projects and business change, outlining technological vision, implementing technology strategies, and ensuring that technological resources are aligned with business needs▪Secured continuity of digital E-Commerce services for multi-channel digital TV media stations; Ideal World and Create&Craft by migrating £100m turnover E-commerce website to Rackspace cloud ensuring no downtime▪Removed £200K+ off customers annual IT OPEX through negotiation and contract review ▪Provided short-term compassionate leave to accomplish delivery of Marston’s Brewery ERP platform for a B2B E-commerce SaaS trade network▪Enabled Employee Reward and Recognition opportunity for 80,000+ Lloyds Bank staff withsuccessful delivery of 5 bespoke E-commerce platforms▪Developed strategies to grow a Fine Wine company through new technology by providing leadership to deliver a programme of E-commerce upgrade projects▪Boosted productivity and standardised platforms to help scale a Fine Art Gallery by successfully implementing SalesForce across the business for with full integration to SAP using middleware

Co-founded web agency specialising in architecting & delivering internet applications and built and mentored a high performing international geographically dispersed team working with many leading companies and brands including, Hilton, Conran, Greene King, Flight Centre and Screwfix▪ Successfully established overseas channels for the business, within global emerging markets ▪ Built the first digital mystery customer platform allowing questionnaires to be processed online and insights reported directly to clients through online dashboards, providing qualitative and quantitative insights to the hospitality and leisure industry▪ Implemented SaaS platform in UK, Australia, Dubai, Thailand, Romania and South Africa to provide global access▪ Defined multi-year product roadmap to grow platform adoption to 50+ big brand customers▪ Initiated build of mobile In Case of Emergency (ICE) contact system, working jointly with police/ambulance, holding personal details of consumers and businesses to give blue light services access to Next of Kin, Keyholder contacts, personal medical, allergy information and do not resuscitate (DNR) plans▪ Created digital online medicine search directory CRM system for pharmaceutical publishing company which prints OTC medicines magazine available in ALL chemists nationwide. ▪ Built and implemented ‘groupon/wowcher’ style daily deal system for boats.com, Newsquest, Scottish Provincial Press and Trinity Mirror newspapers