Peter Rowe Email & Phone Number

Sacramento, California Area

Video production service to help businesses and organizations communicate important concepts and information to make stronger customer relationships and more effective workforce.

Danville, Pennsylvania, United States

Responsible for all related aspects of employee communications for the systems and functional groups of one of the nation's most innovative health services organization.

Folsom, California

Provide business communication and video production services.

Sacramento, California Area

Directed children's program attended by approximately 200 kids each week. Managed part-time team and large team of 60+ volunteers.

Conceptualize, create, and deliver engaging and highly targeted communications to increase the company's sales pipeline. Develop and reinforce key messaging centered on driving business-process change management and user adoption of new systems and tools. Utilize an integrated approach, which includes newsletters, email marketing, video production, and web chats.▪ Increased collaboration by implementing a new enterprise social capability using Microsoft SharePoint® and JIVE® and a new sales-pipeline and customer relationship management (CRM) system using Salesforce®.▪ Delivered an enhanced lead generation and management system using On24® Webinar for program/product marketing and Eloqua® for tracking/managing customer leads.

Led a cross-organizational team in defining and implementing order-to-cash solutions for Intel business groups in the area of new service product development. Simultaneously managed projects while connecting business unit project teams with support organizations including IT, Finance, Global Tax and Trade, and Operations. Worked with a project teams developing new service products and integrating them into new ordering and finance systems, generating as much as several million dollars in new sales.▪ Launched new service and subscription line of products such as warranty contracts and engineering schematic design review and assistance.

Coordinated communication across employees within the IT group, and also improved IT service communication to other employees across the corporation. This was part of an effort to grow IT from a service-provider into a value-added business partner with other organizations and departments. At the same time, managed communication programs targeting external Intel customers, including ownership of external websites and social media. ▪ Directed the publication of Intel's annual IT Performance Report (APR) (www.intel.com/it/apr.htm), which summarizes Intel's IT results and used by sales reps during meetings, was recognized as one of the most used customer engagement tools for the Enterprise Solutions Sales team, and was connected to over $300M in sales in 2008.  Managed a $250K budget to produce a 28-page glossy collateral piece with custom photos and professionally written copy. Oversaw the translation of collateral marketing piece into seven languages and global distribution.▪ Increased customer engagement and event awareness by developing impactful email newsletters, customer presentations, in addition to providing event marketing support.▪ Performed root-cause analysis on internal technical support call data to create Pareto charts and identify top issues plaguing employees. Developed solutions and improvements to reduce support desk call volume and improve employee productivity.

Managed strategic communication programs across Materials and Supply Chain sectors, driving initiatives focused on change management, business acumen, and cost effectiveness. Developed content aimed at a diverse, global employee audience in factories, assembly/test, and warehouse/shipping. ▪ Increased customer orientation within manufacturing through a program to improve delivery to customer committed dock date. This required optimization across multiple factories and the coordination of copy-exactly processes. ▪ Developed a “voice of the customer” video series to better connect the manufacturing and logistics employees to external customers.

Delivered communications regarding changes to Employee Benefits and Payroll. Managed a closed-loop feedback communication process to assist employees with questions and issues. Developed content for quarterly business update review meetings with department heads and other corporate executives.Developed new-employee orientation material and scheduled classes. Expert in cross-cultural communication and taught simulation classes using the Simulations Training Systems® program “Bafa Bafa®.”