Division Operations Manager
• Managed operational team of 15 employees, including engineers, project managers, superintendents and technicians • Provided leadership and oversight for all projects in the Southwest region of the United States • Offered strategic direction related to regional projects, championed the region to upper management • Coached operations employees, working with defined professional development plans to continue their growth in the construction and low voltage industry • Communicated with senior leadership daily, addressing challenges and providing project and personnel updates • Submitted weekly personnel rankings, project loads, and professional development reports to direct supervisor and corporate vice-presidents • Interviewed, hired, and terminated employees• Performed quality assurance checks on job sites across the region • Contacted customers to ensure their satisfaction with the quality and communication throughout the project’s life cycle • Assigned new projects to operations personnel