Jim Petersen Email & Phone Number

Germantown, Wi, Us

Germantown, Wi, Us

Member of the Executive Leadership team and responsible for all IT Operations including Help Desk, Network/Infrastructure, Information Security, Enterprise Applications, Data / Analytics and legacy platforms.• Responsible for the creation and execution of the Information Technology strategy to enable cost effective business operations and continued revenue growth• Overseeing the operations, upgrades, security and cost management of Runzheimer’s on-premise and co-located data centers as well as cloud based computer operations• Managing a multi-million dollar IT budget and a multi-discipline team to ensure the efficient and secure operation of all Information Technology functions that supports Runzheimer's internal and external customers

• Responsible for the maintenance and support of all enterprise applications (Salesforce.com, SharePoint, OnBase, Dynamics Great Plains and other custom applications)• Proactively worked with internal stakeholders to implement technology solutions that streamlined business processes, reduce costs, increase efficiency and maximize the return on IT investments• Hands on technical lead for the implementation of SharePoint and Salesforce.com. The implementation of Salesforce.com was part of a larger business process re-engineering initiative that transformed and streamlined operations to position Runzheimer for continued revenue growth, exceptional customer service while providing the organization a single source of truth for all sales, marketing and customer support activities

Global IT Director overseeing teams of business analysts, project managers, application support and on/off shore development staff in support of all internal enterprise applications.• Proactively involved in on-going strategic application development and providing on-going feedback to Executive leadership.• Developing and implementing departmental structure, policies, procedures, and quality standards to ensure the highest levels of performance and customer satisfaction.• Leading collaborative efforts with appropriate groups on the rollout of strategic corporate initiatives and system changes

Scottsdale, Arizona, Us

Global IT Application manager responsible for the maintenance and support of the on-premise and SaaS enterprise applications used by RedPrairie. Oversee development and implementation of Applications to meet both domestic and international needs to support overall corporate strategy:• Plan and coordinate feasibility studies and surveys, including economic justifications, of proposed versus existing systems and procedures• Introduce new solutions to improve the efficiency and productivity of internal customers• Participate in vendor selection, application purchases, transition plans and other related activities for successful business system implementation• Recommend options and solutions to the business in consideration of existing needs and constraints along with future requirements and goals• Establish, monitor and manage plans, resources, and work assignments• Provide staff development and personnel administration including performance, compensation, and promotion reviews

Us

Managed multiple, parallel projects using formal project planning techniques.Solicited, defined, and documented complex client business requirements and processes from all affected stakeholders.Identified specific workflow, software, and hardware requirements during the sales and implementation phases.Developed implementation plans via collaboration with functional departments and other project team members to ensure all requirements were documented and accounted for in the implementation phase of the project.Created and communicated project plans, schedules, task dependencies, and risk mitigation plans.

Waterford, Wi, Us

Developed custom client server and web based applications for use by internal employees and external clients.Performed all aspects of software design: gathering and analyzing user requirements, coding, testing, and implementing software applications. Consulted with internal customers and lead cross-functional teams of sales, marketing, customer support and finance to evaluate business goals and recommend means in which technology can contribute to meeting those goals. Present proposals, cost estimates and project updates to Executive Management.Collaborated with internal customers to define business requirements and scope of software systems, and manage client-requested modifications to projects already in progress. Responsible for all phases of software development to ensure that all expected business requirements are accounted for in the software design.Executed Runzheimer’s project development methodology to estimate, plan, schedule and manage assigned personal to ensure that software projects are completed on time and within budget

Waterford, Wi, Us

Waterford, Wi, Us

Milwaukee, Wi, Us

Lead programmer in the development and support of mainframe pharmacy applications used in eight Aurora hospitals, as well as responsible for the implementation of new hospitals on its pharmacy system.Served as the main client contact for all system enhancement requests/support issues.Mentored new developers; responsible for providing program specifications, training and performance reviews. Furthered industry knowledge of overall pharmacy best practices through participation in several prescription drug conferences.

Ms, Management Computer Systems

Bs, Management Computer Systems