General Manager
Current▪ Spearheaded team improvements, increasing efficiency and elevating customer satisfaction in Real Estate. ▪ Orchestrated high-performing teams, contributing to a 15% revenue boost and stable profits in both sectors. ▪ Track KPIs to optimize profitability, fostering continuous improvement and customer satisfaction in both divisions. ▪ Implement customer service procedures, fostering positive feedback and aligning with Forex Trading and Real Estate industry standards. ▪ Optimize revenue streams through cost reduction, schedule management, and data-driven variance and risk analysis. ▪ Mediate internal staff conflicts, achieving mutually beneficial resolutions within the Real Estate operations. ▪ Analyze financial data, ensuring regulatory compliance and presenting a comprehensive view of the company's financial health. ▪ Explore business opportunities, cultivating strategic partnerships and notifying sales teams for effective follow-up in both sectors.