Peter Simon Email & Phone Number

Zürich, Zh, Ch

Baar, Zug, Ch

- Heading the Application Services Department with 35+ direct reports across multiple locations (mainly Switzerland, Spain, Germany)- Member of Corp IT Management Team & Global IT Management- Responsible for 40+ global platforms, systems and technologies (projects, operations, maintenance & supports) & 25K users across 100+ countries- Key domains of responsibilities: CRM & marketing automation (Salesforce), B2B eCommerce (SAP CX), corporate websites & DAM (AEM Sites & Assets), PIM (Stibo STEP), low-code/no-code platforms (Microsoft Power Platform), data visualization Power BI), data-lakes (Databricks) - Corporate Senior Manager (as of 1st January 2024), Adobe Champion for AEM, Class 2024-2025

Baar, Zug, Ch

- Heading the Web & Digital Solutions Team with 10+ direct reports across multiple locations (Switzerland, Spain)- Responsible for 10+ global IT platforms, systems and technologies (projects, operations, maintenance & supports) & 25K users across 100+ countries- Main IT platforms: web CMS & analytics (Adobe Experience Manager 6.5 (AEM Sites), Google Analytics & Tag Manager, Semrush, Bullseye), product information management (SAP Hybris & Stibo STEP), DAM (Celum & AEM Assets), document management (Yuuvis), enterprise search (Sinequa ES), video management (Kollective & Qumu), electronic signature (Adobe Sign), translation management (Trados Teams), analytics & reporting (Google Data Studio), lead management process (integration with Salesforce CRM & Pardot)- Leading strategic technical tool evaluation & implementation partner selection (RFI/RFP) processes- CAPEX & OPEX budget responsibility (3Mio+ CHF), cost center management & expense control

Baar, Zug, Ch

- Heading a global corporate digital team of web & ecommerce team (5 FTEs) + external resources (10+)- Overall project budget, CAPEX & OPEX budget responsibility (CHF 1 Mio), cost center management- SLA responsibility & meeting quarterly targets: service uptime, operations, technical support, performance, customer satisfaction- Key domains of responsibilities: Adobe Experience Manager (content management), SAP CX Hybris Commerce (ecommerce platform), Celum v5 (DAM), SAP CX Hybris PIM v6 (product information), Video management (Kollective), Location based services (Bullseye), Google Analytics (web analytics)

San Jose, Ca, Us

- Working for Adobe Consulting & Professional Services, Digital Experience Practice- Technical project lead of large-scale digital projects (agile/scrum and waterfall) with cloud and hosted infrastructure up to 12 team members and 1M EUR budget, including responsibilities such as financial control, customer satisfaction and team setup- Delivery Manager responsible for the overall utilization of the Swiss Consulting Team (13 team members, across all practices, business & technical consultants from junior level up to senior technical architect)- Responsible for enterprise customer relationships and engagement success for large scale Swiss & DACH accounts, mainly telco, pharma, retail: Roche Pharma & Diagnostics, Swisscom, UBS, Credit Suisse, Raiffeisen, Nestlé, Nespresso, Allianz; driving revenue up to 500K CHF / quarter- Reporting into the Head of Consulting Switzerland and Director Consulting DACH- Implementing Adobe Experience / Marketing Cloud solutions such Experience Manager (CMS - content management), Analytics (web-analytics), Campaign (marketing automation), Target (personalization), Audience Manager (DMP - Data Management Platform)

San Jose, Ca, Us

- Managing the most critical executive level escalations on key strategic clients in the region EMEA in the field of Adobe Digital Marketing Cloud products (Adobe CQ5/Experience Manager, Analytics, Target, Assets)- Responsible for EMEA enterprise customers with a special focus on key and strategic clients- Coordinating Adobe project teams of technical support, engineering and consulting resources- Regular reporting up to VP/C-level executives, both internally and externally- Defining emergency action and communication plans as next steps- Customer facing role on a daily basis on all communication levels- Member of the EMEA Digital Marketing Customer Care Extended Management Team

Worblaufen, Bern, Ch

- Responsible for the continuous enhancement of the B2C online webshop of Swisscom: quarterly release cycles, requirement engineering, development by external agencies, various technologies (mainly .Net & Java), customer experience design- Main projects: Swisscom Website Relaunch (CMS: Adobe CQ v5), new website search with Google Search Appliance- Web analytics & reporting: setting up dashboards, KPIs and weekly performance reports by Adobe Analytics (formerly known as Omniture SiteCatalyst)

London, Gb

- Responsible for the continuous enhancement of online support & B2C customer self-service capabilities such as e-billing, site search and online self-care by leading complex web development projects across wide range of technologies with external partners and agencies (mainly Java & .Net)- Main projects: Vodafone.hu Website Relaunch / Strategic Redesign (CMS: Liferay), Consumer E-billing Lifecycle, introducing e-Gain as the new Knowledge Management System

London, London, Gb

- Isobar (Kirowski) is the market leader digital agency in Hungary, account management and web-project coordination on dedicated multinational clients such as Deutsche Telekom, Roche, Nestlé, Samsung and Tesco- Key tasks: coordinating multiple small and middle size web development projects simultaneously such as brand sites, display campaigns, portals, introducing online services, coordinating internal and external project teams of 3-6 members (PHP, PostgreSQL, Flash, JavaScript, HTML, CSS)- Main project: Front-end redesign of Raiffeisen Bank's online banking service

- Editor in chief of mobilnegyed.hu Online Telecommunication Magazine (2003-2007), in close relationship with local telecommunication operators and mobile manufacturers - External journalist at several print and online magazines such as: Computerworld.hu & PcWorld.hu (IDG Hungary, 2005-2007); origo.hu (Deutsche Telekom, 2007-2009); Telekom Magazin (2004-2007)- Developer of online editorial system (HTML, SQL, PHP) at Youngster Bt (2002-2005)

Budapest, Pest, Hu

- Invitel is leading telecommunication service provider and operator in Hungary- Online marketing communication, web content management (B2B, B2C)- Monitoring site traffic, analyzing visitor activities / user journeys, weekly reporting by Google Analytics

Master'S Degree, Business Information Systems, Faculty Of E-Business

Executive Education - Online Program, Digital Transformation & Leadership

Education record