Peterson Aurelian, Mba Email & Phone Number

City Of Orange, NJ, US

Staten Island, New York

• Various responsibilities in execution of operational activities in accordance with the work plan while supporting the needs of the clients and customers along with senior management.
• Coordinate with clients to investigate and resolve DMV related service request issues.
• Oversee and managed several client reports and dashboards providing monthly updates regarding Violations and DMV trends.
• Worked closely with various team managers and personalities to resolve issues day by day.
• Managed and coordinated projects with PRWT Imaging Department on processing backlog Toll Evasion and VOD’s Images.

Staten Island, New York

• Monitored and approved over 1000 daily violation notices before mailed out to customers.
• Assisted in managing a project which helped the company clear a backlog of over 50,000 images.
• Generated, maintained and reconciled production, violations and agency workload reports.
• Developed and arranged training sessions for PRWT image review department on business processes.
• Coordinate with clients and consultants to improve business development.
• Developed weekly reports and presentations for client’s verifications.

Queens, New York

• Created solutions to resolve customer disputes/inquires by properly implementing current business practices.
• Effectively developed and trained numerous temporary employees in a fast paced environment.
• Used a computerized system to perform transactions, outbound correspondence, and internal documentation and handoffs.
• Generate/retain new business by creating new customer accounts and maintaining existing accounts.
• Coordinated and advised 15-25 customer’s per hour with cash, check and credit card payments in a walk-in environment.

• Developed a marketing campaign in the NY tri-state area which reached over 100 small businesses per week.
• Introduced a cold calling campaign to build the Logix book of business.
• Worked with clients to develop comprehensive marketing and advertising plans effectively promoting their company.
• Increased repeated business to business sales by focusing on efficiency of marketing services and overall customer service.
• Met with clients to present proposals and alternatives, using customer feedback to improve campaigns

• Co-managed store by creating quarterly sales goals, managing employee schedules, opening and closing register.
• Met and maintained weekly sales quotas.
• Used customer service skills to handle all customer transactions and questions.
• Successfully managed five employees in high volume location.
• Maintained merchandise display, cash register and daily bank deposits.

Mba, Marketing

Bachelors Of Science, Business Administration