Experienced Business Analyst with extensive expertise in e-commerce and retail analytics, skilled in leveraging advanced data analytics tools including Microsoft Excel, Tableau, R, and Python. Proficient in statistical data analysis, customer relationship management (CRM), and big data analytics. An inquisitive and critical thinker with a Master's degree in Business Analytics from the University of North Carolina Wilmington and recent advanced training in Deep Neural Networks from MIT. Demonstrated ability to apply machine learning and predictive analytics to drive business strategy and improve operational efficiencies.