Senior Account Manager
Research Triangle Park, North Carolina
● Established new sales accounts with Canadian Public Sector team growing revenue 25%, annually over ten years, with major accounts at universities, cities and enterprise customers. ● Provided documentation of prospect information in Salesforce CRM system using database management functions. ● Expertise in planning, advising, and developing customer solutions using current Cisco technologies with sustainability in: Communications, WAN/LAN, Security, VoIP, EnergyWise Software and more. ● Expanded account base increasing number of customers by 15% and retaining 95% of customers, annually with strong customer focus.● Experience quantifying potential savings, documenting existing conditions, and proposing changes that build a clear and concise business case for networking projects. ● Liaison with cross-functional teams in marketing, sales development, field sales, and management to drive overall sales goals into companies’ various verticals, providing ongoing status updates.● Consultative solution based sales and project management for organizations investing in Internet of Everything. Transitioning building automation systems from legacy building systems to enterprise energy management systems. Resulting networking improvements address monitoring, reducing energy costs, improving energy efficiency, security, reporting and analysis. ● Sales engagement: partnering with Field Account Managers, Channel Partners, and direct Customer sales.