I am proud to be a Volunteer Explainer at one of the finest Castle's in the UK, Dover Castle.

I am one of six Boys & Maughan residential property lawyers out of just 18 lawyers in the country to be shortlisted for an individual 2019 ESTAS People Award. Presented by television property personality Phil Spencer, my ESTAS nomination is the result of exceptional feedback from clients this year. Comments and scores on my services have been independently collected and verified by a panel of industry judges.

I am half way through my level 3 Diploma in Law and Practice qualification having obtained my Certificate in Law and Practice. I am currently working on conveyancing matters and probate matters, managing an allocated workload and reporting directly to the Partners.

Assume responsibility for the administration of the firm, freeing Partners from unnecessary involvement in administration. Maintaining levels of financial control, operating daily reconciliations and liaising with Partners. Producing weekly and monthly management accounts and maintaining office budgets. Posting transactions and making payments as authorised by Partners. Reporting and facilitating the compliance plan and SRA Accounts Rules, reporting breaches to the COLP and COFA. Liaising with Partners in respect of HR duties, running monthly payroll, and RTI reporting. Maintaining IT systems and liaising with the IT Support company when required. Marketing the business in line with the firm's business plan and development requirements.

Managing the firm's marketing requirements in line with the firm's business plan.

answer public and emergency calls making sure that the caller receives a prompt, courteous and helpful response, ask questions and probe for information to ascertain the nature of the call and basic details. Obtain sufficient information to help the caller resolve the problem or provide details of alternative sources of help. Decide, on the basis of the information supplied, whether a police response is needed and, if so, generate a record which creates a response to the call. Undertake searches and checks and to supply information (on people, crimes and vehicles) which will help police officers when they are deployed to deal with an incident. Deployment of Police Officers to respond to calls. Prioritising calls as to the seriousness of each incident. Co-ordinate officers according to skill, ability and availability. Providing as much information in real-time to officers when required.