Peter S. Email & Phone Number

Sydney, New South Wales, Australia

Prague, The Capital, Czech Republic

- Capturing and understanding client requirements effectively and with high attention to detail- Producing the technical specification and subsequent design of solutions- Undertaking effective and regular research of new technologies and the development of solutions.- Supporting the Sales Team to understand and deliver the best technical solutions for the clients- Supporting the Technical team to ensure solutions are delivered correctly and meet objectives and intended outcomes- Develop and grow effective relationships with key vendors

Sydney, Australia

- Developed and reviewed policies, programs, and procedures concerning customer relations and services provided in rope access division.- Project management.- Managing small teams at the beginning or during projects- Provided direction and feedback to team members and assisted with recruitment- Liaised with other organizational units, service agents and customers to identify and respond to customer expectations- Planned and implemented after-sales services to follow up customer satisfaction, ensuring performance of goods and services purchased

- Acting as the technical architect, transferring customers requirements into a solution based on Orange Business Services products and services.- Communicated with clients from initial contact through to the implementation of changes.- Created strong relationships and partnerships by pitching to innovation and investment teams, as well as developing connections with the engineering communities.

- Designed, configured and supported the LAN/WAN infrastructure (CISCO, Juniper) - Installed and activated Cisco hardware at new locations, migrations, circuit upgrades/downgrades- Testing and troubleshooting of LAN/WAN, VoIP- Routing : EIGRP,BGP, OSPF, RIP, QOS, MPLS, HSRP/VRRP - Circuits : Ethernet, Frame-Relay, ATM, DS1, DS3,VSAT

- Established the networking environment by designing system configuration, directing system installation and maintenance (Linux and Windows environment) following a relocation- Reported network operational status by gathering and prioritising information and managing projects- Monitored and maintained the organisation's ICT network including performance monitoring and enhancement, troubleshooting and resolution, upgrades and service availability- Upgraded data network equipment to the latest stable firmware releases- Oversaw 25 nodes which were maintained remotely using Virtual Private Network- Liaised with project management teams, third-line engineers and service desk engineers - Experience in Switching – VTP, STP, Ether-channel, HSRP, port security, DHCP, Firewalls

Bachelor Degree, Information Systems

Master'S Degree, Management