Peter Tacchi, Pmp Email & Phone Number

-Responsible for identifying and maximizing revenue-Assist the ibml Sales department with event support, public relations engagements, and pre-sales technical issues, including but not limited to RFP/RFI technical responses, customer site visits, and individual account related communications.-Assist the Customer Services staff with transitioning pre-sales technical requirements to implementation requirements.-Develop detailed case study materials to be used by ibml partners and resellers-Ensure equipment / resource availability for the purposes of Technology Days and Events-Technical\Demo day preparation regarding job setup, document mixture, machine configuration\functionality and required facilities-Maintain technical product skills in the areas of networks/communication, databases, and ibml products-Ensure overall customer satisfaction with ibml products and services-Attend sales process related meetings for the purpose of providing technical input and maintaining account status information.-Assist the ibml Engineering staff with technical input for product enhancements, fixes, or new product development.-Analyze customer operations for the purpose of process improvements-Maintain technical relationships with customers, re-sellers, and suppliers and report on new industry trends within each of the defined vertical markets-Develop, provide and maintain needed sales tools, spreadsheets, handouts and technical documents-Remain current on industry trends and help position ibml products and services as the industry leader

Oversee and manage the Professional Service Department to ensure quality delivery of products to customers. Responsible for maintaining a smooth flow of information between Sales, Marketing, Production/Manufacturing and Customer Service for all events that require Professional Service Personnel. Manages to and achieves revenue goals set for projects. Accurately forecasts revenue, profitability, margins, bill rates and utilization across projects. Sets expectations upward regarding revenue and profitability projections.