• Headed engineering project to implement plant fence to bring operations up to meeting Safe Quality Food (SQF) certification standards and Saskatchewan Food Safety Regulations while simultaneously achieving cost savings of $200,000-$400,000 by eliminating the need to repair and maintain keycard security system around the plant.• Orchestrated and governed large-scale acquisition of over 200 railcars by diligently tracking railcar inventory across North America and effectively mediating communications between management team, commercial team, Trackmobile team, and 3rd party vendor to ensure smooth transition and remarking of inventory.• Architected piping and instrumentation diagram (P&ID) of water treatment system using AutoCAD to drive continuous improvement of plant processes.• Played a key role in enabling the plant to achieve compliance with annual corporate audits by performing weekly environmental inspections on chemical/hazardous substances and waste dangerous goods storage areas; spill control instrumentation; and industrial waste storage areas.• Maximized waste management by conducting analysis of leading sources of waste and streamlining sustainability plan to include implementation strategies for recovering and recycling wastewater in the production process to reduce annual wastewater volume by 10.2%.

• Developed proficient soft skills while administering customer service and sales of auto insurance to deliver a positive, satisfactory experience to clients.• Mastered the fundamentals of insurance and The Insurance Corp. of B.C.’s sophisticated PolicyCenter software within 2 weeks to achieve license and execute the underwriting of auto insurance.• Enhanced customer experience by advising clients on Autoplan insurance coverages that address their diverse needs.• Corresponded with ICBC specialists to resolve clients' policy concerns.