President
Arakawa Hanging Systems
Portland, Oregon Area
President of the national leader in display systems using stainless steel cable. Responsibilities included business development, including project management and key account acquisition. Guided product and brand development and financial and operational management.Upon receiving RFQ for an major national sporting goods chain retail fixture rollout, negotiated package price, scope of packaging and delivery required, and schedule for delivery and installation. Worked with manufacturer, sales lead and operations manager to determine and allocate available resources. Oversaw development of work plan, timelines and deadlines. Despite manufacturing setbacks, met all parameters for successful contract close, when customer requested broadened scope. Renegotiated contract and schedule, redefined timelines and deadlines, reallocated resources as required, and successfully closed largest single transaction in company’s history.Consistently increased sales (30% average FY ‘06 - 08) while maintaining high margins and best in class brand.Defined scope of new web site to include easier navigation, shorter learning curve for new and existing users (including employees) and a user-friendly internal interface for updating product and marketing stories. Developed and allocated budget and tracked implementation. Site decreased transaction time and cost by improving customers depth and breadth of product knowledge thereby reducing customer support issues. Developed new product line for $4 million market segment by consulting with key customers, owners, and contracted sales force. Determined the range of products and services required, developed line suitable for both US and international markets, contracted offshore manufacturers for suitable quality, capacity and cost and initiated product release at national lighting industry trade show.