Peter Thatcher Email & Phone Number

Melbourne , Au

Melbourne , Au

Burlington, Ma, Us

Whilst at Nuance I worked with a number of enterprise accounts (including capturing 3 new logo's) advising them on, and selling them AI solutions, including amongst others:- Australia Post (new logo) – I helped the team at APO with their first conversational AI platform. I worked with the CIO and Head of Digital's teams on introducing a conversational AI platform and driving automation and reducing cost to serve. - BUPA (new logo) I helped BUPA dramatically reduced multi-agent events and costs via helping them with a voice-based call steering system . - Telstra – I managed the relationship with the Telstra call centre team for their voice-based call routing (10's of millions of calls p.a.)- Sensis (new logo) – I sold Sensis a Virtual Assistant to help them manage changes to their Yellow Pages- Foxtel – I managed Foxtel, primarily around call steering, for several years working with management on improving their performance and reducing costs via automation.

My role had me concentrating primarily on new business into the Telstra and Australia Post Account.I managed SMS' new business in Telstra Retail - I work across IT and Business and have deep and constructive relationships in both spheres. My role had me both creating new offers (Challenger lead sales) and selling them - my experience and maturity allows me to work well with execs and my commercial acumen and innovative thinking allows me frame up "actionable" insights.My relationships have been over several years (at GM and Director level and above) and in particular around client facing activity at Telstra - Digital - Contact Centres - Channels - Retail IT - Simplicity - 1 CRM - Telstra Business - etc.I have also over the last few years developed quality working relationships in Australia Post particularly in IT from CIO down.

Chicago, Il, Us

#1 Sales Performer FY12.I am primarily involved in Enterprise sales of professional services focusing on Agile delivery and enterprise transformation.I am, along with several other accounts - ANZ, Aust Post etc, responsible for managing and selling professional services to Telstra. Under my management the account has grown 61% YOY FY12-13 in revenue with increase in GM. I work primarily within Telstra Digital (at IT Director and GM level) in helping them to roll out Agile delivery both locally and have sold an Offshore Delivery Centre concept to Telstra.

Melbourne, Victoria, Au

I work xLOB selling online dev projects and consulting resources to the Telstra organisation. My current focuses online (VOC, Customer Experience and Portal dev), Self Service reporting and Corporate (F&A).Project New, AOM and the new Telstra Digital Group have particular emphasis

Austin, Texas, Us

I spent 3 years helping to plan with and manage some of Oracle's local SI partners. During this period I also took on a quasi sales management role with my partners and helped them to drive revenue through account planning, demand gen and forecast/close disciplines.

- YOY growth in GP of 30% 2 years running. - Implemented Key Account Strategy and increased average per seat margin by 30%. - Achieved selection by BMW as one of only 3 products endorsed in ANZ. - Increased services revenue by 22%. - Trained sales team in solution selling and improved close rate. - Devised and implemented solution selling tools.

Chicago, Illinois, Us

Prior to my leaving Channel Enablers had grown to be the leading channels management consulting company in the Asia Pacific region with offices in Sydney, Melbourne and Singapore. I work here whilst completing my MBA and help in growing 4 fold in that period including targeting and winning key accounts and delivering training and consulting.

Express Apps is a Citrix based ASP and has been accepted as one of the first Microsoft ASP partners and has been recognised by IDC as one of the Top 5 ASPs in the country.As part of my role as one of the founders and MD I co-wrote the business plan, established the business nationally negotiating all major vendor, channel and end users contracts. As part of fund raising I worked with extensively with brokers (including creating the pitch) and did national VC roadshow which resulted in an offer of finance which was unfortunately withdrawn due to 9/11 tradegy.I subsequently sold out my position in ExpressApps

CHA was Australia's #3 computer hardware distributor with turnover of $100M and was Australia’s leading Toshiba computer distributor ($25-30M p.a. in Toshiba business alone) the company also represented various other hardware vendors (Acer, Citrix, Iomega) and sold their products to resellers nationally. CHA had offices in Victoria, NSW, Qld and WA.The business of CHA was acquired by Ingram Micro.

Mba, Entrepreneurship/Entrepreneurial Studies

Graduate Diploma Business Administration