Peter Tully Email and Phone Number
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As a Customer Success Manager at LinkedIn, I am passionate about helping our Talent Solutions customers achieve their goals and maximize their return on investment. With over 14 years of experience in sales, account management, and marketing, I have developed strong skills in customer relationship building, product implementation, and communication strategy.In my current role, I design and execute customer learning and education plans, ensure high product adoption and utilization rates, and identify opportunities to increase customer productivity and ROI. I also collaborate with internal and external stakeholders to deliver customer success plans and drive customer satisfaction and loyalty. My mission is to empower our customers with the best tools and resources to grow their talent network and optimize their hiring process.
- Website:
- linkedin.com
- Employees:
- 36309
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Senior Customer Success Manager - Linkedin Talent Solutions AfricaLinkedin Sep 2023 - PresentWorking with Large Enterprise clients in order to optimize the utilization of LinkedIn's Talents Solutions. - Managing and developing the customer experience throughout the customer journey phases, delivering critical upskilling, best practice, value reviews and being a voice for the customer- Understanding clients' requirements/objectives and offering strategic advice and data driven insights tailored to their specific needs.- Supporting my clients in realising maximum ROI on their LinkedIn Hiring investement- Collaborating with cross-functional partner, including my Sales Partners, Technical Consultants, Strategic Technical Support and Product Consultants to create meaningful relationships with clients to enable all to meet their goals and KPIs
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Customer Success ManagerLinkedin Apr 2021 - Sep 2023Dublin, County Dublin, IrelandAs a CSM, I am responsible for driving adoption, engagement and lifetime value among our LinkedIn Talent Solutions customers.• Develop and execute customer learning and education plans• Design and execute Customer Success Plans for assigned customers• Execute product implementations and post sales product mix changes• Ensure high product adoption and utilisation rates of core subscription products• Identify opportunities to increase customer productivity and ROI by identifying relevant features/functionality for specific client business need
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Chief Marketing OfficerXpensi May 2020 - PresentDublin, IrelandMaking expenses simple is in our DNA. We are powered by our core values of valuing time and driving efficiency, so you can bring your business to the next level. Take back control.- Focusing on building partnerships across African launch regions- Build communication strategy and messaging- Design and implement our internal sales and customer success processes -
Account ExecutiveGlofox Dec 2019 - Apr 2020County Dublin, IrelandGlobal Account Sales:- Full control of sales cycle from identifying prospects, delivering digital pitches and technical demos, and closing the sale across 30 countries -
Account ExecutiveSalesforce Nov 2018 - Dec 2019County Dublin, IrelandUK/I Account Executive:- Focusing on Travel, Tourism & Hospitality Industry -
Global PartnershipsWeb Summit Jan 2016 - Oct 2018Dublin, IrelandIn 7 short years, Web Summit has grown from 400 attendees to over 60,000 attendees from more than 170 countries. No technology conference has ever grown so large so fast.Web Summit has become “Europe’s largest and most important technology marketplace”. An unrivalled global meeting place for the world’s most disruptive technology companies and those interested in how that disruption can transform their businesses and their lives.In 2018 over 100,000 attendees will gather at Web Summit events, including Collision in the US, RISE in Hong Kong, and MoneyConf in Europe."The giants of the web assemble"-Wall Street Journal"A grand conclave of the tech industry’s high priests"-The New York Times"One of the world's most influential tech events"-Sky News"It’s Davos for Geeks"-BloombergOur conference portfolio:riseconf.com, websummit.net, collisionconf.com, moneyconf.com -
Sales Performance CoachTrailfinders Mar 2014 - Jan 2016DublinMotivate and lead sales teams throughout the Travel Centre in Ireland to consistently deliver brand TF in terms of sales and customer service. Monitor consultants' performance through call analysis, KPI metrics, client facing behaviours. Use a multitude of coaching techniques to suit varying personality types to develop consultants to their full potential from a sales and client facing perspective. Devise individual consultant development plans based on overall performance including feedback from the support teams, sales leaders and individual records of accuracy and administration.Engage and influence sales leaders to ensure consistency and focus on the areas targeted for improvement. Responsible for recruitment of new consultants , trainee induction program and continued learning support. Brand Ambassador - promoting our brand to potential and current suppliers at industry events, travel awards and familiarisation trips. Maintain an exceptional level of personal sales performance and demonstrate a clear and passionate commitment to the Trailfinders' brand by delivering exemplary client care. -
Senior Sales ConsultantTrailfinders Sep 2011 - Mar 2014Consultative, target based sales role in a fast paced, pressurised office environment. Tailoring long haul holidays including complex flight itineraries, hotels accommodation, escorted tours, cruise holidays. High performing consultant, selected on a team of specialist sellers who deal with high end leads. Consistently hit upper levels of sales based targets.
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General ManagerFraser'S Bar, Queenstown New Zealand May 2010 - Apr 2011
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Senior Account ExecutiveShelfwatch Limited Jun 2007 - Feb 2009
Peter Tully Skills
Peter Tully Education Details
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Marketing -
Marketing
Frequently Asked Questions about Peter Tully
What company does Peter Tully work for?
Peter Tully works for Linkedin
What is Peter Tully's role at the current company?
Peter Tully's current role is Senior Customer Success Manager @ LinkedIn.
What is Peter Tully's email address?
Peter Tully's email address is pe****@****mit.net
What is Peter Tully's direct phone number?
Peter Tully's direct phone number is +141590*****
What schools did Peter Tully attend?
Peter Tully attended University College Dublin, University College Dublin.
What skills is Peter Tully known for?
Peter Tully has skills like Travel Management, Sales, Account Management, Business Travel, Tourism, Sales Management, Hotels, B2b, Event Management, Online Advertising, Customer Service, Marketing.
Who are Peter Tully's colleagues?
Peter Tully's colleagues are Woodrow-Rwldeewk Mathews-Hdvewooo, Lizette Payneward, Bhuvaneswari Pv, Johnkyvhp Doe, Aaysha Saifi, Johnifpy10831-114854 Doe, Trent-Uowszldx Doe.
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