Senior Customer Success Manager - Linkedin Talent Solutions Africa
CurrentWorking with Large Enterprise clients in order to optimize the utilization of LinkedIn's Talents Solutions. - Managing and developing the customer experience throughout the customer journey phases, delivering critical upskilling, best practice, value reviews and being a voice for the customer- Understanding clients' requirements/objectives and offering strategic advice and data driven insights tailored to their specific needs.- Supporting my clients in realising maximum ROI on their LinkedIn Hiring investement- Collaborating with cross-functional partner, including my Sales Partners, Technical Consultants, Strategic Technical Support and Product Consultants to create meaningful relationships with clients to enable all to meet their goals and KPIs