Learning solutions, training & development, Root Cause Analysis, business communication, business writing proces redesign, efficiency in business writing, consultant, facilitator, author. Author of three business books, about problem solving and root cause analysis and about tablets in business.Working careerPresentSenior consultant for Vanberkel professionals. Developing and executing new Academy learning and development for internal ad external finance professionals.PastAs partner/consultant at Kriton Learning, I support (finance and audit) professionals working on their quality of communication with clients using our own communication models like PRCA, CPR and triple A, root causes en writing principles. We develop learning programs, classroom, e-learning and blended for technical skills and soft skills. More about Kriton Learning and Kriton on kriton.nl Private consulting company for smarter work and learning with the iPad or other mobile devices. Author of high selling Je iPad als mobiel kantoor, mei 2012 (new editons in 2013, 2015 and 2017), Van Duuren Management.Vergouwen Overduin, for more challenges in the business writing. I became an expert in the PROA en OPR-model. In English: Problem-Risk-Cause-Recommendation and Cause-Problem-Risk models. Read my book about these models: Wat is nu eigenlijk het probleem?, Van Duuren Management. After some years on internal management jobs, I got involved in Vergouwen Overduin sales and marketing of open courses and marketing became a major topic.Boertien & partners training and consultancy, as trainer/consultant and started doing training programs on business writing. Communication consultant at the Dutch Ministry of Defence, mostly responsible for internal communication programs and tools.