- Extensive experience helping teams use design thinking to their advantage. Both as Executive Manager of design at an ASX Top 20 company (Suncorp) and as an owner of three diverse businesses, my practical, straight forward approach has helped to de-mystify the Human Centred Design process and make its philosophy and application accessible to more than 2000 people.- Design consultant, trainer and facilitator with experience as ‘Executive Manager - Design Strategy’ at Suncorp, a top 25 Australian company and the sixth largest bank and second largest insurer in Australia. - A role at the forefront of innovation and change and responsible for building a Centre of Excellence for Design and championing the development of Design capability across Suncorp. - Proven record in taking theory into practical application that delivers customer and business benefitsSpecialties: Developing design methodologies which maximise user-centric and customer experience perspectives Championing design as an agent for change and innovation within an organisation Strategic Conversation facilitation and summaries Design consultation, training and team facilitation
Listed skills include Strategy, Workshop Facilitation, Stakeholder Management, Change Management, and 35 others.