Peter Vranek Email & Phone Number

Bratislava, Slovakia

This role involves managing the entire IT change lifecycle, from initial request to implementation. Responsibilities include ensuring adherence to standards, risk assessment, stakeholder management, and continuous process improvement.• Guide change management best practices.• Continuously improve IT change management processes.• Coordinate with IT teams for thorough testing, approval, and implementation of changes.• Guarantee adherence to standards in all IT change… Show more This role involves managing the entire IT change lifecycle, from initial request to implementation. Responsibilities include ensuring adherence to standards, risk assessment, stakeholder management, and continuous process improvement.• Guide change management best practices.• Continuously improve IT change management processes.• Coordinate with IT teams for thorough testing, approval, and implementation of changes.• Guarantee adherence to standards in all IT change activities.• Represent the division to stakeholders.• Build relationships with stakeholders to identify change opportunities proactively.• Ensure comprehensive documentation, tracking, and impact assessment of all IT changes.• Utilize a prioritization model to assess change requests and make informed decisions.• Identify and mitigate potential risks associated with changes.• Chair Change Advisory Board (CAB) meetings and ensure thorough reviews and approvals.• Document change management processes and plans.• Monitor and report on change management metrics.• Mediate change-related conflicts as needed.• Perform conceptual, systemic, and creative tasks. Show less

Bratislava

Responsible for:- IT Demand process implementation with its definition, attributes, roles, etc.- IT Demand definition, its attributes and link to existing IT projects and requirements portfolio- BRM - Business Relationship management- Capacity planning and Prioritization- End to End process IT Demand process implementation with the cooperation of all stakeholders (Requestors, Business Owners, Sponsors, Architects, Service Owners, Team leaders and IT Managers) to set up the… Show more Responsible for:- IT Demand process implementation with its definition, attributes, roles, etc.- IT Demand definition, its attributes and link to existing IT projects and requirements portfolio- BRM - Business Relationship management- Capacity planning and Prioritization- End to End process IT Demand process implementation with the cooperation of all stakeholders (Requestors, Business Owners, Sponsors, Architects, Service Owners, Team leaders and IT Managers) to set up the end-to-end activities from the idea to requirements with the full set of attributes (Roles, Priority, Involved teams etc..)- Build the own IT Demand portal based on the MS Sharepoint solution- New Prioritization model Show less

Bratislava

As a Project Manager I´m resposible for tasks coordination between project members, vendors and Front-end Product owners. As a Delivery team-lead I was responsible for coordination of small team of functional analysts for Banking Multichannel Front-ends (IB, MB, CC, Branch).Responsibility as a Senior Project Manager:- In dedicated project area responsible for tasks related to development of banking front-ends and related processes- IB, MB, Call Center front ends- Projects… Show more As a Project Manager I´m resposible for tasks coordination between project members, vendors and Front-end Product owners. As a Delivery team-lead I was responsible for coordination of small team of functional analysts for Banking Multichannel Front-ends (IB, MB, CC, Branch).Responsibility as a Senior Project Manager:- In dedicated project area responsible for tasks related to development of banking front-ends and related processes- IB, MB, Call Center front ends- Projects related to core banking back-end- Improvements of Call Center FE and it’s processesResponsibility as a Delivery Team Lead:- Establishing and Leading a team of analysts preparing functional design- Coordination Release activities and Testing (UAT, QA)- Proposing improvements, supporting business product owners- Product Manager and IT Analyst in Internet Banking and Loans area- Coordination of transition from old to new Internet banking Show less

Bratislava

IT Application Manager as a product owner leading solution improvements from ideas to delivery.IT Business Analyst consulting Business Requirements and preparing Solution Specification documents.Responsibility:- Responsible for the whole Change Management in my application portfolio- Leading of Change Request’s development, SCRUM in JIRA (from budgeting to testing)- Coordination of all stakeholders (Business, Architects, Vendors, Developers etc.)- Business… Show more IT Application Manager as a product owner leading solution improvements from ideas to delivery.IT Business Analyst consulting Business Requirements and preparing Solution Specification documents.Responsibility:- Responsible for the whole Change Management in my application portfolio- Leading of Change Request’s development, SCRUM in JIRA (from budgeting to testing)- Coordination of all stakeholders (Business, Architects, Vendors, Developers etc.)- Business Requirements clarification with product owners and end-users- Solution design blueprint preparation for my own projects- Consultancy and Regular status meetings with Business Stakeholders- Preparing of the relevant documentation and specification (manuals, release notes, intranetupdates, presentations etc.)- Trainings and Workshop preparation- Vendor management mostly with: C.T.co, Capgemini, Infosys (supporters, developers, projectmanagers, testers)- Test management for my own projects- Test Coordinator for the whole CEDD Operations departmentApplication portfolio:- Qualtrics Survey tool (SAS survey tool integrated to Swiss Re processes)- Customer Loyalty Reporting tool (NPS reporting of Employee satisfaction surveys, ClientSatisfaction Surveys, End-users surveys and many others.)- PiWik web analytical tool- Exact Target Newsletter toolProjects:- Implementation of the iPad Survey for Swiss Re logistics in Bratislava- Automation of Survey processes by using Qualtrics APIs and Informatica PowerCenter- Automation of Newsletter tool processes by using it‘s APIs and Informatica PowerCenter- Qualtrics Single Sign-on implementation and Automated Qualtrics Provisioning- Swiss Re Academy Survey automation (automated survey sent to Training participants)- multiple HR analytical and reporting tools used by management for HR Dashboards (Tableau,InformationOne and others)Tools: Visio, JIRA, SNOW, Sharepoint Show less

Local Development Ict Section

Functional and Business Analyst for the Bank office Front-end.Responsibility:- Coordination of development projects (with other development teams, maintenance, architects,analysts, project management etc.)- Responsible for Front-end development as a main Analyst for S-Cube in Slovakia- Rationalize and challenge requirements and processes with business requestors- Capture complex business requirements and define corresponding solutions- Preparation of BA… Show more Functional and Business Analyst for the Bank office Front-end.Responsibility:- Coordination of development projects (with other development teams, maintenance, architects,analysts, project management etc.)- Responsible for Front-end development as a main Analyst for S-Cube in Slovakia- Rationalize and challenge requirements and processes with business requestors- Capture complex business requirements and define corresponding solutions- Preparation of BA specification- Preparation of Functional Specification for Developers, Maintenance, Architects, Vendors andother IT departments- Regular meetings with Business stakeholders- Communication with Solution Architects, IT Architects, Analysts and developers- Proposals for improvements- Estimation preparation with various development teamsProjects:- Implementation of ID Readers for client identification (anti-fraud solution)- Analysis and proposal for unification of contact fields used in all Front-ends (S-Cube, Internetbanking, mobile banking) and all modules (cards, accounts, etc.)- Comparison of Time lock Safes during RFPTools:- Enterprise Architect (UML design)- JIRA for tracking of Scrum tasks- Confluence, Sharepoint for documentation- Quality Center for testingReference: Manager of Local Development department, Kris D´Exelle, (kris.dexelle@gmail.com) Show less

Bratislava

Process design, lead of process changes and improvements in dedicated areas.Outcomes were official project and process documents approved and signed by top management.Responsibility:- Improving of existing processes, inputs: KPIs, Audit, Organizational changes and tech upgrades- eTom implementation- AS IS and TO BE analysis in continuous process improvement for dedicated area(Service/customer/product Activation, logistics and customer services)- KPIs set up and… Show more Process design, lead of process changes and improvements in dedicated areas.Outcomes were official project and process documents approved and signed by top management.Responsibility:- Improving of existing processes, inputs: KPIs, Audit, Organizational changes and tech upgrades- eTom implementation- AS IS and TO BE analysis in continuous process improvement for dedicated area(Service/customer/product Activation, logistics and customer services)- KPIs set up and KPIs reporting, within my process map area- Member of project teams for new infrastructure implementation and organizational changes asa process stream lead (Retail System, CRM, Billing etc.)Projects:- Internal quality audits according ISO9001/yearly- Support of ISO9001 external audit provided by Det Norske Veritas / yearly- Improvements of various processes: Claiming process, FTTH Activation, IP PBX Activation, VPBXand many others..- New Processes for: DSL activation, SAT TV activation- New process for Mobile Insurance and Invoice insurance with Insurance partners- New process of Micropayments for partners- Implementation of new Retail systemTools:- QPR and ARIS for design (using BPMN, EPC, UML using ITIL framework within Orange eTOM)- Sharepoint for Documentation management and Approval workflow Show less

Sk, Cz, It, At

As a Project Manager I was preparing the implementation project plan and preparing relevantdocumentation. As a Consultant I was providing the whole ERP and CRM implementation.Responsibility:- Business requirements analysis with management and key users- Preparation of Blueprint of implementation- Project management according ROI5 implementation methodology- Technical documentation preparation and Gap analysis for SK,CZ, AT, IT rollout- Functional requests for… Show more As a Project Manager I was preparing the implementation project plan and preparing relevantdocumentation. As a Consultant I was providing the whole ERP and CRM implementation.Responsibility:- Business requirements analysis with management and key users- Preparation of Blueprint of implementation- Project management according ROI5 implementation methodology- Technical documentation preparation and Gap analysis for SK,CZ, AT, IT rollout- Functional requests for external and internal developers- Implementation roadmap preparation (Budget, Internal and External resources..)- CRM solution design, automatization of client’s workflow with improvement of processes- Databases migration (XLS, XML, MS SQL)- User trainings and manuals preparation- Customer’s support (L2)Application portfolio:- ERP Globe 2000- CRM eSynergyImplementation Projects in various companies and Slovakia and Italy:Techem, Elcom, DAF, Ansaldo Genova IT, Biomedica, Schrack, Fremach, Mania Milano IT, Centron, Triplus, Otto Bock, Baumit Show less

Bratislava, Prague

I proposed and sold own CRM solution to pharmaceutical company in SK and CZ. Solution was trackingand reporting of sales representatives activities. I provided the solution design and was leading the project.Project activities:- Requirement analysis, Solution design- Coordination of external development, data migration- Trainings, Support and Consultancy

Bratislava

Responsibility:- Consultancy and Customer Support- Change requests implementation- Reporting (Fox Pro, Pivot tables, Visual Basic Macros)- Data migrations- Technical documentation and Specifications- Customer’s support, preparing end-user manualsApplication portfolio:- CRM Jean Systems for Pharmaceutical Sales Representatives- SAANA, Sales Analytical reporting tool (plans vs sales data)

Bachelor Of Finance And Taxes, Economics

Dis In Foreign Business, Economics

- Finance and Taxes - Foreign Business

Electrotechnics

Activities and Societies: Microelectronics Mechanics Materials Computer engineering Programming basics