Oversee the company’s restaurant operations and business segments (wholesale production and regional catering services) branching out to 16 states.Financial Management: Lead POC• Implement efficient practices to increase profitability. (ex: leveraging external services and marginal labor benefits)• Identify potential opportunities to further improve margins. (ex: scope procurement, supply, technology, and machinery management)• Track project performance for each sector. • Spearhead financial reporting presentations on customer analytics, KPI metrics, CRM, and financial health.Technology Integration: • Initiated multiple technological implementations that generated 30% of new additional revenue in the first year. • Redesigned website and incorporated mobile apps to track customer analytics, certain KPI metrics, customer responses, and new inquiries. • Created additional revenue streams with food tech software and online food delivery platforms. • Incorporated mobile tech to address miscommunication and increase efficiency in resources. Value Adding Activites:• Product Research & Development (R&D): Facilitate the development of new products. Organize product management in sustainability, lifecycle, profitability, risk control and prevention, timeline, and procurement.• Product Quality Management: Implementing advanced quality control for all 135 products to prevent deviation from the set standard. • Agile Communication: Manage team with effective communication in Cantonese, Mandarin, Vietnamese, Spanish, and English, which leads to higher levels of productivity, trust, development, and workflow.• Process Improvement: Embrace feedback from clients, directors, and team members and develop sustainable solutions to problematic areas.• Crisis Management: Champion decisions to prevent consequences on the potential risk to organizations’ reputation, finances, and safety.

Direct and manage formal event services (weddings, corporate, parties) across 16 states in Eastern USA, averaging 350 persons.• Business Process Improvement: Spearhead innovation in structure, client meetings, services, and business practices which increased revenue by 25%, 30%, & 32% in the last 3 years by marketing, executing superior service, and CRM.• Understanding Client’s Needs: Organize and execute logistics, plans, and business processes from client meetings, due diligence visits, and leadership.• Operational Management: Direct onboarding, KPI analysis, client management, and front-back operations for formal event services. • Agile Communication: Communicate effectively with clients, team members, and directors in Cantonese, Mandarin, Vietnamese, Spanish, and English, which leads to higher levels of productivity, trust, development, and workflow.• Crisis Management: Champion decisions to prevent consequences on the potential risks to both the client’s and the organization’s reputation and safety.

Serve as a US Well-being Wizard. Passionate to implementing nutrition, self-care, stress management, and mental wellness into firmwide employees and specific team demographic to bring value to the organization. Specialize in overwhelming stress management and food nutrition in hormone balance and vitamin absorption. • Program Management: Structure and develop events that provide value to Deloitte employees and my team members. Design events that are stimulating and exciting to maintain high levels of attendance and value.• Cross-functional Collaboration: Communicate with numerous organizations, well-being advocates, and event coordinators in creating programs to deliver wellness information.• Continuing Expertise: Engage in multiple avenues to achieve SME in wellness from certifications, seminars, publications, and meetings with wellness coaches.

Passionate to implementing technology digital and infrastructure solutions with global teams that bring value to the organization. Interested in the strategic design of data, products, and technology easier for users in elements of functionality, accessibility, and simplicity. • Drive firmwide digital experience to better meet the needs of our end-users and enhance their productivity and efficiency.• Change and shape future digital tools and solutions with product lifecycles and digital prototype designs.• Strategize transformations in digital experience to promote simplistic and effective improvement.• Integrate feedback and turn their insights into results. Relaunch pilot program for the new designs and generate valuable enhancements (usability, functionality, and sustainability)Programs: Deloitte App Center, Microsoft Teams, DeloitteNet, STAFF IT, & Deloitte Assitant

Financial Management: • Serve as the lead financial point of contact for assigned projects.• Discover and recouped missing revenue to improve projects’ profitability.• Identify potential opportunities to further improve margins.• Integrate interactive charts to track project performance at both macro and micro levels. • Spearhead bi-weekly financial reporting presentations to directors, project managers, and stakeholders. Topics include period variances in project financials, subcontractor invoices, payment reconciliation, billing, and key metrics in the projects’ pipeline.Project Management: • Support 10+ projects in a T&M, Fixed Price, and Cost-Plus portfolio within the Defense, Security, and Justice sectors. • Track account-level revenue variance on forecasted expectations vs actuals. • Structure accountability for the quality and timeliness of deliverables.• Provide executive stakeholders with sustainable solutions and long-term strategies to generate value for projects.Value Adding Activities:• Crisis Management: Initiate processes to acquire resources for at-risk projects and monitor projects’ funds within the proposed timeline.• Cross-functional Communication: Drove communication internally with partners, directors, project managers, and stakeholders on the impacts of P&L, financial analysis, and client needs. • Technology Software Integration: Leverage Deltek Costpoint, CP3, Flex, Tableau, and Workday software to perform government accounting, financial analysis, and deliverables. • Cross-functional Team Work: Collaborate with senior leadership on various engagements which minimalized downtime and improved operational strategies.• Build Relationship Network: Leverage business chemistry and strengths to enhance team development and communication.• Driver Mentality: Exuberate passion for personal growth and career development. Embrace 2 Deloitte US firm-wide initiative to catalyze positive value-adding contributions to the team.

Serve as the Lead Financial POC to oversee the organization’s finances and P&L optimizations in relationships with business activities. • Strategic Analysis: Analyze KPI data metrics (Cash Flow, Markets, Trends, Operating Expenses, etc.) to ensure strategic advancements.• Business Process Improvement: Create plans of action to address problematic areas and provide sustainable solutions to limit the effects on financials. • Project Financial Management: Develop and maintain financial models for forecasting and budgeting purposes (Cash Flow, Revenue, Operation, etc.).• Cross-functional Team Work: Collaborate with senior leadership in various departments and present on financial health, monthly performance, operating metrics, ad-hoc reports, and projects.• Technology Adaptation: Direct effective restructuring and asset optimization through additions of tech software, data structure, data systems, and machinery. • Value Creation: Conduct client-facing negotiations and contracts, in which it increased revenue by an average of 18% QOQ for 6 consecutive quarters from client acquisitions, investments, and strategy.

Create and manage communications strategies that better connected our members and grew our organization with a 68% increase in YoY memberships.• Program Management: Structure and develop events that provide value to my residents. I coordinated events for all CCLA happenings, averaging 350 persons in turnout for major events.• Cross-functional Communication: Collaborated with numerous multicultural organizations in creating joint projects and programs which increased membership by 35% and attendance by 60%.• Financial Analysis: Executed planning and forecasting of ISL’s designated budget and ran fundraising programs to ensure financial stability in treasury. This optimized our projected cashflows and drove easier data models for directors.• Sustainable Solutions: Develop a plan with my team on creating a system that would put our organization in good health that will sustain CCLA for the upcoming semesters ahead after our departures.• Communication Foundation: Drove communication internally with directors and spearheaded creative reach to message our general members via Slack, Mail Chimp, & GroupMe. This drove increased levels of attendance, new membership, retainage, and active members.• Culture and Diversity: Spearheaded and organized Chinese language tutorials and Chinese culture showcases/ galas for all students to enjoy.

Ignitor Award Winner Residential AdvisorReceived “Ignitor Award” for high-achieving Leadership, Integrity, and Responsibility out of 50 Resident Advisors.• Communication Foundation: Communicated with 550 residents by optimizing Mail Chimp, bulletin boards, email newsletters, and Microsoft Teams.• Building Trust: Ensure the safety of 550 residents in the University of Georgia’s newest residence hall via policies and structure.• Program Management: Structure monthly events, manage budget and expenses, and develop events that provide value to my residents.• Crisis Management: Collaborate with Athens-Clarke County Police Department and UGA Police Department during crisis situations to ensure safety and lawful compliance.• Build and Expand Relationship Network: Provide resources to residences and maintain a mentoring relationship with residents.

Broadcaster to all branches of Children’s Hospital of Atlanta on pop culture and entertainment.• Program Manager: Design and plan programs containing a diverse mixture of segments, music, and entertainment.•Strong Communication: Deliver clear communication that is broadcasted to multiple branches with the end-user in consideration.• Developing Emotional Intelligence: Understand and connect with patients in hospital care.• Adaptive: Comfortability in working on new programs, working in a different environment, and working in a continuously learning perspective. • Manage Software Technology: Use cross-functional software to complete tasks.• Time Management: Strict schedule demanded effective time management and task prioritization.

Robert Ben Horner Awarded Georgia District Project Chairman for Georgia Key Clubs (15 Divisions, 7000 Members, 165 Clubs) Project: Georgia Sheriff's Youth Homes (GSYH)• Project Management: Track and report project progress, Manage scope and project lifecycle• Building Trust: Develop strong and consistent levels of communication with stakeholders.• Communications Foundation: Effective communication on various tech platforms.• Diligent Collaboration: Work with Subject Matter Experts to achieve results on time and scope.• Goal Setting and Plan: Draft goal and lifecycle with initiatives and KPIs to track metrics.• Cross-functional Leadership: Work with SMEs, team members, club members, and stakeholders.• Build and Expand Relationship Network: Branch into Circle K and Kiwanis professionally.