• Lead the development and release of UC products into Vodafone markets• Support sales teams to map customer requirements to products and solutions• Customer presentations on new product development and value proposition• Extensive experience engaging with customers at C level• Key stakeholder’s management• Identify product development opportunities in line with Vodafone strategy and customer business requirements • Lead a direct team of nine subject matter experts, service owners and solutions architects• Manage key vendor relationships• Attend regular events on latest updates, trends and developments in the UC space, to support development of UC strategy• Design, build and deliver solutions to empower customers• Support the digital transformation for organisations• Trusted technical and service advisor • Project and Program Management• Develop architecture for UC solutions

Design & Delivery of UC SolutionsCisco HCS product delivery Leading and developing design ,build teams and engineering teams Technical skills: UC –Cisco, MC Lync, Contact Centre, SIP, LAN, WAN Business Process Transformation Partner / supplier workflow and local instruction management Excellent Verbal and Written Communication Skills  Providing customer focus to every aspect of design and delivery  Key stakeholder management  Cisco HCS 9.1 solution & architecture

• Customer pre sales and Technical Design Authority / Solution Architect-Working with customers to understand their requirements at all phases of engagement, starting at pre sales, including RFP responses and demonstrations, through to contract signature and delivery. • Low level solution design across a number of high profile international customers (McLaren Racing, Jaguar Landrover, Manpower, DANONE, Panasonic, Premier Foods) • Technical management of solution build • Implementation and Integration of solution with customer • Design and management of user acceptance testing, customer sign off • Local work instruction management of 3rd parties (design and installation services)