Customer Success Manager
Current- In 2022, managed and partnered with mid-market accounts that added $205,000 in Net-New recurring software revenue - Earned Solution Engineer Digital Signage Certification -Manage and grow partnership with client accounts totalling 5.8Million in ARR- Provide consultative expertise to clients on Poppulo's platform,demonstrating features, product enhancements, and providinguser instruction.-Partner with sales, Professional services, and Technical teams toaddress client needs, drive account growth, and increaseretention.-Conduct meetings via video conferencing with executive teamsover a variety of engagements including: upgrading, professionalservices billable efforts, contract negotiations, and platform capabilities