Peter Wollenberg Email & Phone Number

Amsterdam, Nh, Nl

Nieuwegein, Utrecht, Nederland

Work consists of describing, arranging, managing and fulfilling various service contracts ensuring that maintenance is carried out on time. Responsible for ensuring that the work in the contract portfolio runs smoothly, switching smoothly between project and team leaders, suppliers and informing the right people about the work to be carried out. Keeping a close eye on market developments, needs and changes in laws and regulations and immerse in the customers and their installations. In… Show more Work consists of describing, arranging, managing and fulfilling various service contracts ensuring that maintenance is carried out on time. Responsible for ensuring that the work in the contract portfolio runs smoothly, switching smoothly between project and team leaders, suppliers and informing the right people about the work to be carried out. Keeping a close eye on market developments, needs and changes in laws and regulations and immerse in the customers and their installations. In addition, monitoring the planning, budget, scope and quality of service to ensure the most optimal KPIs and customer experience. A selection of activities: • Describing and fulfilling contractual agreements.• Setting up these contract agreements for all parties involved within the service organization.• Steering on operational KPIs to improve customer satisfaction. • Responsible for the maintenance reports and setting out follow-up actions.• Timely identification and adjustment of possible problems/conflicts in the planning and organization.• Responsible for the realisation of sold hours from the contracts.• Providing input to the Business Relationship Manager on replacements, expansions, etc., and also the point of contact for the execution of contracts. Show less

Breukelen, Utrecht, Nederland

- Supporting the solution organization in the fulfillment of deliverables that have been elaborated in multi-service contracts with (strategic) clients. - Makes an active supporting contribution to the realization of adequate, effective and careful account management. - Has a proactive role in tightening both service level agreements and critical performance indicators. - Monitors compliance with service level agreements and key performance indicators and informs the relevant… Show more - Supporting the solution organization in the fulfillment of deliverables that have been elaborated in multi-service contracts with (strategic) clients. - Makes an active supporting contribution to the realization of adequate, effective and careful account management. - Has a proactive role in tightening both service level agreements and critical performance indicators. - Monitors compliance with service level agreements and key performance indicators and informs the relevant counterparts when necessary in such a way that targeted action can be taken. - Recognizes and investigates, in consultation with the commercial managers, the possibilities to expand multi-service contracts or to reposition the organization with clients. - Anticipates additional work in a timely manner and ensures that the relevant commercial managers are able to follow this up adequately. - Guarantees a process in which the desired output is fully and correctly achieved. - Optimizes and facilitates knowledge sharing and is responsible for: 1. the completeness, accuracy, topicality and reliability of data files in which relevant data from Over Security Services have been developed and stored; 2. A timely elaboration of reliable (steering) information (business intelligence) ensures that it is developed in such a way that the organization is in control in terms of contract management. Show less

Breukelen, Utrecht, Nederland

All administrative tasks concerning contract administration.

Mijdrecht

Distributing parcels B2B nationwide in The Netherlands. (driving Mercedes Sprinter L2H2)

Utrecht Area, Netherlands

delivering parcels to customers by (mini)van (Mercedes Citan / Renault Traffic)

Soesterberg

All-round technical sales and customer support for Wi-Fi surveillance camera's.Installing Wi-Fi camera's both remote and on-site.Testing products and writing test-reports.Writing and maintaining FAQ's and instructions.Sales.Order processing.Return merchandise authorization (RMA).(job is for 2 days a week)

Maarssenbroek

- Providing project / contract administration and monitoring progress - Contract (layout, output, control what has been agreed, where are we); - Administrative support in merging two companies - Making reports on financial issues arising from contracts - Key user contract system(SAP) - Project implementation / migration project accounts from Oracle to SAP - Conducting full control over project allocated customer / client group regarding managed services / management… Show more - Providing project / contract administration and monitoring progress - Contract (layout, output, control what has been agreed, where are we); - Administrative support in merging two companies - Making reports on financial issues arising from contracts - Key user contract system(SAP) - Project implementation / migration project accounts from Oracle to SAP - Conducting full control over project allocated customer / client group regarding managed services / management contracts Show less

Maarssenbroek

Role is identical to Fujitsu Technology Solutions B.V. There was a change in the company name at April 1st 2009

Nieuwegein

- Manager of eight service engineers, a planner and a inside sales rep.; - Ensure daily advancement of service and maintenance; - Scheduling work; - Processing order forms; - Monitoring of contracts and hours; - Billing; - Handling complaints from clients; - Turnover and profit responsibility to the board of Eurprovyl

'S Hertogenbosch

- Supporting account managers; - Providing project administration and monitoring progress; - Contract (layout, output, control what has been agreed, what do we); - Ensure a timely and accurate delivery and about contacts with clients and project managers: - Quotation process (preparation, control and output); - Schedule of projects (both employees and hours); - Billing; - Complaints; - Order of various resources and materials;

Zoetermeer

- Order entry; - Contract management (including legal); - Establish customer systems; - Project managers control; - Design / support dealer network.

Itil Practitioner Agree And Define

Itil Foundation

Nima A

Moderne Bedrijfsadministratie

Heao Bi

Havo

Havo

Six Sigma Greenbelt

Started this course in 2017. Currently on hold