Work as a member of an Agile Team creating new and maintaining legacy applications alike providing value to deliver capability to provide world class sales and service to the company’s many customers.Conduct technical root cause analysis of software and infrastructure issues and proposed solutions for these problems.Deliver superior and innovative solutions to problems that had previously been abandoned or required rework.Apply Application Lifecycle Management (ALM) for new and legacy dotnet, C++, and Python programs, as well as Robotic Process Automation workflows, as part of an Agile Team. Adhering to company business rules while offering valuable feedback and insight for potential improvements.Provide on and off-hour support for critical software and infrastructure problems through PagerDuty and Service Now ticketing.

Maintained the webpages of Southwest Minnesota State University with high availability. Provided other duties such as troubleshooting bugs introduced by front end development, cleaning out dead links, and enhancing search engine optimization for the site. In addition to web coding some work was done with dotnet app development as well as creating various scripts for other miscellaneous duties.Implemented a FIPS-compliant fraud prevention Pospay application.Optimized a poorly performing Coldfusion Application Web Server, significantly improving its performance with the same resource allocations.Implemented multiple web code security hardening best practices and methodologies.Incorporated Jira for bug tracking and continuous web code improvement.Adopted Kanban practices through Trello for assigned IT work.Documented and rewired network closets across the entire campus.

Mainly provided lifecycle management and maintenance for campus computers and printers. Many other various duties and responsibilities assigned in time.Performed general maintenance for network switches and network closets on campus.Implemented, maintained, and provided training for ManageEngine ServiceDesk Plus ticketing solution serving IT faculty and student workforces for incident reporting, workflow management, self-service integration, and reporting.Developed and maintained an automated software installation CD with Clean Access, incorporating monthly added features and performing necessary maintenance.Configured and maintained two Linux servers for video encoding and student web usage.Installed and customized various scripts, including Cisco switch update/config, timeclock login, and active directory automation.Created a 3-part programming project involving server-client configuration, screen capture, video upload, and video transcode.

Performed general maintenance for network switch and network closets on campus.Developed a reusable automation script to update switches through Telnet or SSH using AutoIt. Created multiple automation scripts for installing required student software to support Cisco Clean Access and prevent malware.

Provided same services as a student technician with the inclusion of providing leadership of other student technicians.

Assisted students and faculty with computer hardware and software related problems and questions.Performed various computer related diagnostics and repair tasks.

My primary specialty was as a submarine nuclear propulsion plant emergency welder. Served as a member of the nuclear mechanical division aft. Additional duties while serving on the USS Tucson included Repair Parts Petty Officer, RPPO, which carried the responsibility of acquisition and maintaining stock of parts necessary to conduct both preventive and corrective maintenance for the safe continuous operation of the ship. Honorably discharged with a rank of E-5 after six years of service.Awarded:3x Navy Achievement Medal2x National Defense Service Medal2x Good Conduct MedalNavy Expeditionary MedalBattle "E" Ribbon

Located at Naval Submarine School, Naval Submarine Base New London.Learned gas tungsten arc welding skills necessary for the emergency repair of a Naval nuclear submarine power plant.

Attended a six-month course that taught the fundamentals of a Naval nuclear power plant and the interrelationship of its mechanical, electrical, and reactor subsystems. Developed oral communications skills, obtain an understanding of nuclear radiation, and gain knowledge of the safe operation of a complex Naval nuclear power plant.

Learned theory and practical application of nuclear physics and reactor engineering. The six-month course provides a comprehensive understanding of a pressurized-water Naval nuclear power plant, including reactor core nuclear principles, heat transfer and fluid systems, plant chemistry and materials, mechanical and electrical systems, and radiological control.

Developed a working knowledge of technical mathematics and power distribution. Learned to solve basic equations using phasors, vector notations and basic trigonometry and analyze DC and AC circuits. Also learned how to operate electrical equipment using controllers, and how to properly test, maintain, troubleshoot, and repair electrical circuits, motors and other related electrical equipment.

Assigned the duties of the Ship's Yeoman which carried responsibilities of additional watch duty for the building entry as well as phone call routing and message taking upon request. Additionally I was trusted with ship to ship mail and package routing. Extra duties away from the division reduced some training time which had no overall negative bearing.