- Provide excellent customer service with the ability to develop meaningful and loyal client relationships.- Build and maintain client base through consistent follow-up with phone calls and thank you notes, scheduling appointments to review new product line, and inviting to store events.- Brand Ambassador, communicating features and benefits of merchandise beyond the basics, current fashion trends, and suggestive selling techniques, to appeal to thecustomer’s needs, and ultimately generate sales.- Displays an energetic and positive attitude- Ability to work in a fast-paced environment and handle multiple tasks efficiently- Ability to manage basic store operations: processing shipment/transfers in a timelymanner, merchandising goods on sales floor, maintaining perfect visual standards,aware of inventory/shortage concerns, communicate replenishment needs.- Ability to communicate effectively with customers, peers, and management, andcreate strong partnerships with other Moncler shop associates and managers tomeet customer’s needs, develop business driving initiatives, contests and events.- Contributes towards the store reaching and exceeding weekly, quarterly and annualobjectives and goals; also responsible for reaching and exceeding personal salesgoals.- Directing and training of store staff

Ensure high levels of customer satisfaction through excellent sales service;Maintain outstanding store condition and visual merchandising standards;Dealing with stock and deliveries;Daily care of plants that includes watering, repotting and checking general plant health;Working on visual displays and overall layout of the store;Special projects such as dressing hotel lobbies and office spaces with new plants.

Helping to decorate a private residence and commercial office spaces with plants;Weekly and monthly plant maintenance;Offering my knowledge and expertise on proper plant care, maintenance and problem solving;Running an online plant surgery on social media to help people with their plant issues.

Casual food service assistance providing a friendly welcome and efficient service to customers at pop-up style food vendors; Attention to detail in delivering excellent standard and presentation of food and drink including coffees, sandwiches, vegan doner wraps, salads etc.

• Exclusively responsible for the interior design and maintenance of the entire Onepiece Ltd office;• Organising events including press conferences, exhibitions, open days and press tours;• Setting up showroom for seasonal collections;• Maintaining OP Ltd. image to the highest standards;• Ensuring the showroom and all displays are neat and tidy at all times;• Organise showroom maintenance and refits as needed;• Training and coaching of colleagues on Visual Merchandising guidelines and standards;• Styling and dressing of mannequins;• Preparing for promotional events;• Solely responsible for the interior and visual merchandising of seasonal collections;• Responsible for delivering a strong visual proposition across the company;

• Fully accountable for all the operational activity in the store, and providing clear leadership to the team and leading by example in all areas of the business.• Motivating and training staff to achieve monthly budgets by setting sales targets and incentives.• Focused on maximising the customers shopping experience.• Responsible for ensuring a consistently high standard of presentation in the store and making sure that all available space in the store is effectively utilized.• Managing employees including the interviewing/hiring of potential employees, conducting appraisals and performance reviews.• Inspiring and developing individuals to deliver outstanding team performance.• Significantly lowered absence results and staff turnover, reducing staff turnover from 20% to 3% and absence from 10% to less than 1% over 3 year period. This was achieved through improving staff communication systems, introducing absence procedures and through developing team morale.• Managed the store stock levels – made key decisions about stock level and stock control.• Analysed sales figures – utilized IT to record sales figures for data analysis and forward forecasts.• Ensuring daily banking is reconciled and banked accurately.• Compiling and sending regular financial reports to Head Office on a daily/ weekly/ monthly/ annual basis.• Primary responsibility for instore marketing.• Accepting and checking of deliveries.• Ensuring the store operates to best practice in terms of health and safety.

Annual turnover of 10.9m in a current yearHIGHLIGHTS: All departments: Men’s, Women’s, Kids and BabyWindows: 3 external, 2 internalBody Forms: 110 Delivered highest store visual standards in 5 years to GAP High Street Kensington, London; gaining positive internal publicity with senior management within the company.POSITION DESCRIPTION: • Partnered up with the Gap store at 1 Poultry Street in order to maximise sales opportunities • Ensuring brand consistency;• Taking decision over how to use space and lighting effectively; • Designing and implementing shop floor plan layouts and window schemes;• Training and coaching of colleagues on Visual Merchandising guidelines and standards;• Styling and dressing of mannequins;• Preparing for promotional events;• Working closely with the marketing and sales teams to make sure the image, theme or promotion is highlighted in all customer areas, through displays, products and point-of-sale materials.

Annual turnover of 26.2m in course of 2010HIGHLIGHTS:All departments: Men’s, Women’s and KidsWindows: 1 external, 2 internalBody Forms: 65 In 2010 achieved a 30% increase in sales within 3 months by devising a brand new visual strategy for JD Flagship Storet, Oxford Street, London.POSITION DESCRIPTION:• Leading and managing a team of 2 store based Visual Merchandisers in the JD Flagship Store [267-269 Oxford Street] and Westfield [White City Unit 1061];• Working with the management team on floor layout;• Planning window concepts through to final installation;• Created and implemented training and development programs for the teams;• Styling and dressing of mannequins;• Learnt and understood the themes and standards of brands including Nike, Adidas Original and New Era.

HIGHLIGHTS:All departments: Men’s, Women’s, KidsWindows: 3 external Collaborated with fashion designers at Cutler & Gross to aid the Visual Merchandising process.POSITION DESCRIPTION:• Solely responsible for the interior and visual merchandising of seasonal collections;• Responsible for delivering a strong visual proposition across the company;• Collaborating with fashion icons Lady Gaga and Madonna and influencing designer on a current trends;• Managing the way products are displayed and how new products are launched;• Regularly walking the floor to review layout and spot opportunities.• Collaborated with fashion designers at Cutler & Gross to assist the Visual Merchandising process.

HIGHLIGHTS:All departments: Men’s, Women’sWindows: 2 externalBody Forms: 80Requested by VM management to enhance visual merchandising for three of Uniqlo’s West End openings including the flagship store on Oxford Street.POSITION DESCRIPTION:• Requested by VM management to enhance visual merchandising for three of Uniqlo’s West End openings including the flagship store on Oxford Street;• Created and implemented a training program for the development of the Visual Merchandising team across 4 West End stores;• Ensured housekeeping standards were regularly maintained on displays, fixtures and windows;• Managed team of visual associates;• Working with the General Manager to achieve commercial goals;• Researched competitor stores to make sure Uniqlo remains an industry leader for visual impact.

HIGHLIGHTS:All departments: Men’s, Women’s, KidsStores: 8 in Capital, Warsaw, 3 in the main big citiesTeam: Around 30 VM’sPromoted after 15 months as an In-Store Visual Merchandiser to take full responsibility for the Visual strategy across 8 stores within the capital city of Poland.POSITION DESCRIPTION:• Promoted after 15 months as an In Store Visual Merchandiser to take full responsibility for the Visual strategy across 8 stores within the capital city of Poland.• Set up a 'model' store according to the company's latest design directives; photographing the store's windows, walls and displays and personally developed a visual merchandising pack for ensuring brand and image consistency across 8 stores;• Liaised with head of VM and visual teams on VM layout, implementation of merchandising guidelines and feedback new ideas;• Managed a team of around 20 VM's, proving skills in being able to communicate, delegate and motivate team to achieve excellent results;• Day to day management of visual and coaching team to understand brand visual guidelines;• Inspiring and motivating the team ensuring smooth day to day running of VM operations;• Organizing and conducting in-store training sessions on visual merchandising guidelines and visual merchandising standards to store staff each season;• Demonstrating awareness of current advertising and marketing campaigns, new product launches and promotions;• Regular reporting and updating of the VM management [VM Director, Senior VM Manager and direct reporting to Regional VM Manager].

HIGHLIGHTS: All departments: Men’s, Women’s, KidsWindows: 2 external, 1 internalBody Forms: 20POSITION DESCRIPTION:• Mainly responsible for the visual representation of the shop floor by maintaining high standards of visual proposition through use of new lines to continuously update and re-fresh the look of the store;• Continuously implemented visual guidelines to make sure that visual standards were maintained at all times;• Deciding how to use space and lighting creatively;• Giving feedback to head office and buying teams;• Setting up displays, dressing body forms and arranging screens and posters;• Making sure that price and other required details could be seen;• Drawing designs and plans by hand or computer.

HIGHLIGHTS:All departments: Men’s, Women’s, Home Windows: 2 external, 1 internalBody Forms: 30Proven experience within a visual merchandising role covering both in -store visual merchandising and window design.POSITION DESCRIPTION:• Maintaining consistent VM standards across the store;• Implementation of new concept floor designs;• Following brand standard procedures and injecting some of my personal creativity into these;• Styling and dressing of mannequins;