Peter Yam Email & Phone Number

United States

Under tight deadlines, produce, analyze, document, and report experimental details, achieving reproducible, high-quality data in a timely and professional manner.Follow SOPs, keep accurate and detailed laboratory records and shift reports.Document daily experiments and communicate completion status using MS Office applications.Work closely with engineers and other technicians to maintain a reliable process.Maintain R&D-Production supplies inventory by checking… Show more Under tight deadlines, produce, analyze, document, and report experimental details, achieving reproducible, high-quality data in a timely and professional manner.Follow SOPs, keep accurate and detailed laboratory records and shift reports.Document daily experiments and communicate completion status using MS Office applications.Work closely with engineers and other technicians to maintain a reliable process.Maintain R&D-Production supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies and advise engineers on needs.Troubleshoot, rapidly propose solutions and/or seek help for experimental issues by coordinating with engineers, facility/maintenance personnel. Show less

Milpitas, California, United States

- Oversaw bakery operations: Managed baking operations professionally while monitoring and handling store necessities with confidence- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations- Revamped menu with additional items and goods that utilize existing ingredients to accommodate customer's tastes and interests leading to an increase in sales- Monitored social media and online sources to collect bakery data… Show more - Oversaw bakery operations: Managed baking operations professionally while monitoring and handling store necessities with confidence- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations- Revamped menu with additional items and goods that utilize existing ingredients to accommodate customer's tastes and interests leading to an increase in sales- Monitored social media and online sources to collect bakery data to understand and improve conditions- Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction- Trained staff on proper food handling procedures as well as safety regulations and productivity strategies- Maintained cleanliness and hygiene on bakery premises- Purchased food and cultivated strong vendor relationships Show less

Menlo Park, California, United States

- Responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating, and/or resolving issues that are either reported or flagged- Identified and implemented strategies to reduce redundancy and increase efficiency, accuracy, and reliability to help achieve goals - Communicated within a team of 6 individual agents and team leaders to identify process gaps, determine solutions, and implemented updates to drive efficiency improvement… Show more - Responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating, and/or resolving issues that are either reported or flagged- Identified and implemented strategies to reduce redundancy and increase efficiency, accuracy, and reliability to help achieve goals - Communicated within a team of 6 individual agents and team leaders to identify process gaps, determine solutions, and implemented updates to drive efficiency improvement while monitoring 10000> profiles- Leveraged cultural background knowledge to understand idiomatic meanings of specific expressions Show less

San Jose, California, United States

- Produced, directed and edited content of entertainment- Created videos and managed YouTube channel to strengthen company reputation by generating further brand awareness, monitoring, and responding to supporters interest in company which led to increase in video views, retention, and sales- Promoted products by drafting in Adobe Creative Cloud to construct visual attention through social media outlets such as Facebook, Instagram, Snapchat and Youtube- Networked and built trusting… Show more - Produced, directed and edited content of entertainment- Created videos and managed YouTube channel to strengthen company reputation by generating further brand awareness, monitoring, and responding to supporters interest in company which led to increase in video views, retention, and sales- Promoted products by drafting in Adobe Creative Cloud to construct visual attention through social media outlets such as Facebook, Instagram, Snapchat and Youtube- Networked and built trusting relationships with potential customers and some clients who were later recruited as company members or partners- Created videos averaged views/retention of 25,000-40,000+ views per video Show less

San Jose, California, United States

- Assisted guests with making menu choices in an informative and helpful fashion within the 36 selections of meat and drinks.- Appropriately suggested alcoholic and non-alcoholic sales to customers to increase restaurant sales- Communicated with 9 individual servers and 9 runners to improve the restaurant performance of the 71 tables in the store.- Managed closing duties, including restocking items through the bar and reconciliation of the cash drawer

San Jose, California, United States

- Maintained and organized presentable merchandise to boost customer interests and sales- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue - Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications- Promoted brand and… Show more - Maintained and organized presentable merchandise to boost customer interests and sales- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue - Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise- Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements, and specifications- Promoted brand and collaborated with customers at local events to spread awareness, reduce excess inventory and form relationships with customers- Assisted with new designs and ideas for upcoming seasons- Patiently listen to customer’s needs and provided honest and helpful feedback to ensure customer satisfaction with their purchases Show less