• Turned around client negative perception of company in less than 6 months by building & enhancing rapport with the onsite client executives as the point of escalation for all issues at 6 Datacenter (DC) Lab sites, raising confidence and trust to ~100% through demonstrated competence and leadership of service delivery• Grew and managed cross-functional Data Center headcount from 27 → 70+ across 6 DC Labs to meet customer demands for increased managed services (Run Operations [RunOps/MACDs], R & D Lab, DC Improvements/retrofits, Cloud Operations migrations [AI, LLM, chip design, SaaS, NaaS, global social media, consumer VR & AR]), DC infrastructure construction, & inside plant (ISP)• Presided over 340% increase in allocated budgets for contracts and POs over 3 years, ensured budgets and margins for critical DC network infrastructure projects and DC sites, met or exceeded corporate goals on end-to-end Project/Portfolio Management• Reviewed contracts and managed contract administration for all customer Bay Area DC Lab sites resulting in ~$1 M in cost avoidance across all contracts• Increased Team efficiency by 55% through quality process improvement initiatives (kaizen) to increase first-pass inspections and reduce rework by 95% by empowering workers, Leads, Foremen, Superintendent, and PM to be responsible for quality improvement• Mentored, coached, and developed functional managers and leads (16 subordinates) in skills such that they collaboratively ran daily operations and DC builds with minimal supervision• Provided customer site leadership and company Executive Team stakeholders with KPI reporting across project management, quality, safety (over 900 days with 0 Safety incidents or accidents [federal OSHA, state Cal OSHA, customer, and company rules & regs]), program financials, milestones, issues, & logistics/material management for customer-critical environments• Motivational organization leader influencing moral & motivating people and teams

• Own Executive-level, revenue-generating IoT programs and projects in a customer-facing role for application and infrastructure build and deploy activities• Establish deployment strategy and roadmap for projects (SaaS/NaaS, Hosted/Managed data centers, data center builds, expansions, migrations, and application installations and migrations) to ensure products are deployable at scale (project size from $100k - $20+ M)• Work with and manage cross-functional/geographically diverse teams to establish application deployment, infrastructure build, and infrastructure maintenance plans (schedule, dependencies, negotiations, costs, resources) to support customer requirements and business goals• Reduced project execution time by up to 80% through strong team leadership and superior customer and vendor management• Influenced/guided customers in making the right corporate decisions for their business• Created and implemented program to train/coach over 40% of company Program Managers in processes and procedures of customer installations and upgrades• Developed program to reduce infrastructure upgrades by up to 80% through proven competence, Team management, superior system knowledge, and vendor management• Drive and own 100s of Customer-facing, high-profile, large revenue projects to implement data center modularity and Development, Test, and Production application installations and upgrades• Partner with Software Engineering, Technical Operations (Compute, Network, Storage [CNS], NOC, Customer Support, InfoSec, etc.) to share Project Management best practices and lessons learned for product improvement opportunities, customer delight, and continuous learning (process improvement, new tools, and so on)• Expertise in project management concepts, practices, and procedures in developing detailed plans for complex projects with dynamically changing requirements, limited resources, and fixed deadlines

• ITIL®-based Change Management (1000+ customer datacenter, application, and mesh network changes)• Customer-Facing Technical Project Management (Highly successful managing SSN's largest customer in terms of size, footprint, and revenue)• Data Center (CNS--Compute, Network and Storage, as well as security [InfoSec])• Strong team leadership• • Executive-level revenue-generating projects• Customer-facing, high-profile, large revenue projects• • ITIL-based change management• Datacenter builds and technology refresh (CNS—Compute, Network and Storage, and security [InfoSec])• Telecommunications, Access Points, End Points• Automated Utility control and monitoring systems• Hosted and Managed Systems/SaaS• Business- and mission-critical projects• Sarbanes-Oxley (SOX) Audits and Tracking• Remedy, Jira, SharePoint, Confluence Wiki

• IT Project Manager for mission-critical projects• Data center moves (multiple DCs), builds, migrations• PCI, PII , and SOX compliant applications• Production, QA/Test, DR/Failover, and High Security Area environments• Databases [Cassandra, SQL, NoSQL])• Planning & coordination to procure, receive, install, and deploy scores to hundreds of physical/virtual hosts• Cross-functional, multi-cultural, diverse teams• Procurement, finance, global compute and data center planning, system architects, CNS system engineers, Security Operations/Information Security, external vendors• Overcame multiple project issues• Enterprise-wide product launch events• Developed generic Workflow Process/Work Breakdown Structure for entire PMO use

This thriller is about the modern-day search for a phenomenal artifact handed down to Man from the Egyptian god, Thoth, over six thousand years ago. According to ancient alchemists and legend, the Emerald Tablet holds the secret of the primordial substance of the Universe, the power to transmute base materials into gold, and much more!What if such knowledge, such power, were found today? How would that knowledge, made public, change Man's Destiny, challenge traditional knowledge taught across continents, and move the balance of power in the world? What wouldn't those in power do to stop that knowledge from becoming accessible to everyone in the world? Who could stop powerful people from squelching knowledge that is every human's birthright?A synopsis of the book is on https://www.TheProtennoia.com, and you can read the first few chapters by clicking the sample link below. Enjoy!

Support the Taproot Foundation's efforts to provide high-quality, professional services to non-profit organizations around the Bay Area. These services are in the realm of Project Management and leadership. Giving back to the community—pay it forward!• Volunteer, community-giving, non-profit work• Client-facing Salesforce.com database implementations• Rescued project from failure• Project analysis of phases (including EV), client engagement, Team engagement• Client and stakeholder communication• Requirements gathering, data analysis, object definition• Risk management• Project Human Resources Management, Team motivation, people management• Data mapping, gap analysis, and User Acceptance Testing (UAT) and training design

• Process change management/Process improvement • Network operations (data, voice [VoIP/Telecom], and video)• Process development • Globalized standards/site surveys• Main distribution frames (MDFs)/IDFs • Technical design reviews• Website development/writing

• Business-side Project Manager • Drove multiple eCommerce product- and services-oriented projects• Research and analysis of current practices for future-state system design; customer retention; Web-based eCommerce site; Web-based booking/scheduling; and advanced, integrated systems for complete customer auto repair services• Developed objective weighted evaluation matrix • Collaborated with culturally and geographically diverse cross-functional Teams of 25+• Performed gap analysis, reports, business cases • Request for Proposals (RFPs), received bids, performed response analysis• Discovered workarounds to resolve major issues • Developed executive-facing reports and analyses for business-critical decision-making• Negotiated terms with clients and vendors • Initiated Project Phase II and scheduled activities• Tested and compared system functionality and integration for Web-based eCommerce software products (adaptive User Interface/User Experience [UI/UE/UX] for mobile- and computer-based usage

• Managed multiple documentation projects • Infrastructure as a Service (IaaS) line of business—Cisco IT Elasticity Service [CITEIS] project• infrastructure for multiple data centers & systems • Cloud portal, process orchestrator, and VMware middleware• Software as a Service (SaaS)/Platform as a Service (PaaS) • Automated building of virtual compute, network and storage (CNS) infrastructure• Operating Procedures for system usage • Detailed logical / physical architecture “as-is” diagrams• Developed future state diagrams of the system • Wiki and community-based collaboration systems

• Managed a variety of special projects • Consolidating data centers from a server-centric model to an IaaS model (virtualization)• Hardware and Application migrations • Web-based Business Intelligence/Metrics delivery application development• SharePoint upgrade and data migration • Designed and implemented SharePoint Portals• Analyzed issues on the Project Reporting system • Proposed automating report generation using an XML-based solution• Led teams in overcoming a variety of technical obstacles • Edited and redesigned the IT PMO Project Management Handbook (enterprise-wide PMO Standards and Best Practices)• Deeply involved with designing and consulting on Content Management and Documentation Management schemes for IT departments to handle thousands of documents generated yearly

As the CEO and President of Golden Roc Financial Services, LLC. I wrote two books on personal finance: Kill Off Your Debt-and LIVE! and Personal Finance 101 - A Beginner's Guide. A third book on managing money and investing is currently being written.I conducted research on many aspects of personal finance over the past decade and a half, including debt-reduction, use of credit and enhancing credit for investment purposes, and money management. I have helped scores of people through seminars and personal finance coaching, from corporate CEOs and entrepreneurs, to heads of special charities, to business women and men, to disadvantaged youths in special programs, to couples in all forms of financial difficulty. My passion is helping people achieve the financial life they want.Specialties:Motivational Speaker who helps people change their relationship to debt, credit and money through fun and enlightening seminars! Author of two books on personal finance, and Seminar Leader.As a contractor to start-ups and large, multi-national organizations:Managed a wide variety of documentation projects for Anta Systems (a start-up company—VoIP hardware and software installation and configuration, APIs), E*Trade Financial Corporate Services (database, network, enterprise financial services, training course development), WebEx Communications (database, network, BI, server systems), Workers’ Compensation Insurance Rating Bureau (database, client/server systems, mainframe, DR/BC, BI), and Adobe Systems (software). Managed multiple projects with Hi/fn Corporation (a start-up—microprocessor, API, software engineering), Hewlett-Packard Corporation (operating systems), and Clarent Corporation (a start-up—VoIP, telecommunications). Authored white papers and articles on Windows operating system, and site security and accessibility for HP’s IT Resource Center for use by Windows system administrators.