Pete Terryn

Pete Terryn Email and Phone Number

Director Of Operations @ NuWave Technology Partners
Grand Rapids, MI, US
Pete Terryn's Location
Grand Rapids Metropolitan Area, United States
Pete Terryn's Contact Details
About Pete Terryn

Pete Terryn is a Director Of Operations at NuWave Technology Partners. He possess expertise in servers, data center, hardware, storage, computer hardware and 26 more skills.

Pete Terryn's Current Company Details
NuWave Technology Partners

Nuwave Technology Partners

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Director Of Operations
Grand Rapids, MI, US
Pete Terryn Work Experience Details
  • Nuwave Technology Partners
    Director Of Operations
    Nuwave Technology Partners
    Grand Rapids, Mi, Us
    View
  • Nuwave Technology Partners
    Director Of Operations
    Nuwave Technology Partners Jul 2021 - Present
    Grand Rapids Metropolitan Area
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  • Prescott
    Director Of Operations
    Prescott Jul 2021 - Present
    Michigan, United States
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  • Distimax
    Director Of Business Development - Us Markets
    Distimax Aug 2020 - Jul 2021
    Grand Rapids, Michigan, United States
    View
  • Tech Defenders
    Sr. Director Of Operations
    Tech Defenders Apr 2019 - Apr 2020
    Greater Grand Rapids, Michigan Area
    My primary role in operations was to transform an underperforming culture and build operational efficiencies. Culturally, we implemented several programs to drive engagement, including: new attendance policy; new dress code; a merit based compensation program; monthly feedback sessions, annual reviews, weekly production contest, individual and team performance metrics, performance recognition program, leadership training, and safety team. The operation saw output increase by 50% while driving down labor costs through process improvement. During this time we also acquired and integrated two companies.
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  • Service Express, Inc.
    Director Of Strategic Services
    Service Express, Inc. Mar 2017 - Apr 2019
    Greater Grand Rapids, Michigan Area
    My responsibilities include the creation and growth of services that supported our core datacenter maintenance offering. These services include our Network Services offering, our Subcontract Maintenance offering, and our International Services team. I was responsible for growing these programs from scratch to combine for $16 Million in annual revenue. While building these programs, we worked very closely with our sales team. We performed regular training sessions with sales to teach the intricacies of the programs and drive confidence in the product. We also provided subject matter experts to participate in the sales cycle to display our strengths in those areas.
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  • Service Express, Inc.
    Support Manager
    Service Express, Inc. Feb 2008 - Mar 2017
    Responsible for leading our Purchasing, Warehouse, and Customer Support teams. During that time, I led the reduction of our parts costs and improved relationships with our vendors. This was accomplished by designing and implementing an online RFQ system. This system allowed our vendors to see our parts needs online and provide pricing and availability. The real-time data provided improved our parts quality and reduced costs. We also drove down our logistics costs by using the RFQ system to identify the geography of our vendors in relation to our need. We also used that data to create vendor scorecards and provided our vendors with regular feedback on their performance. Our warehouse maintained a 99.8% accuracy while housing over 100,000 individual parts. The warehouse was a 24/7 operation that consistently met ontime delivery over 99%. Our Customer Support team became a launch pad for talent within our organization as we hired inexperienced team members and developed them as they grew into other roles.
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  • Service Express, Inc.
    Branch Service Manager
    Service Express, Inc. Jan 2005 - Feb 2008
    In this role I was responsible for our Grand Rapids, MI service team and the customers they supported. I was an escalation point for any customer concerns and worked to develop our engineers.
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  • Service Express, Inc.
    Field Service Engineer
    Service Express, Inc. Jan 2001 - Jan 2005
    Provided on-site hardware maintenance for our customers with mid to high-end servers.
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Pete Terryn Skills

Servers Data Center Hardware Storage Computer Hardware Cisco Technologies Solution Selling Technical Support Leadership Saas Networking Troubleshooting Disaster Recovery Netapp Virtualization Project Management Vmware Customer Service Customer Satisfaction Operating Systems Windows Server Dell Poweredge Servers Sun Hp Products Team Leadership Software As A Service Cloud Computing Cisco Systems Products Hp Proliant San Solaris

Pete Terryn Education Details

Frequently Asked Questions about Pete Terryn

What company does Pete Terryn work for?

Pete Terryn works for Nuwave Technology Partners

What is Pete Terryn's role at the current company?

Pete Terryn's current role is Director Of Operations.

What is Pete Terryn's email address?

Pete Terryn's email address is p.****@****ers.com

What is Pete Terryn's direct phone number?

Pete Terryn's direct phone number is +161669*****

What schools did Pete Terryn attend?

Pete Terryn attended Central Michigan University.

What are some of Pete Terryn's interests?

Pete Terryn has interest in Children, Leadership Development, New Technology, Coaching Basketball.

What skills is Pete Terryn known for?

Pete Terryn has skills like Servers, Data Center, Hardware, Storage, Computer Hardware, Cisco Technologies, Solution Selling, Technical Support, Leadership, Saas, Networking, Troubleshooting.

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