Pete Toft Email & Phone Number

New York, Ny, Us

A modular architecture company redefining the workspace of tomorrow by creating adaptive infrastructure that enables teams to effortlessly shape and reshape their work environments:• Direct operations strategy and process automation for 122 'Final Mile' service providers, managing delivery and assembly of $42M in direct sales across North America.• Serve as a cross-functional escalation point for ROOM's revenue organization, streamlining interactions with service partners and defining pre-sale service pricing and customer engagement strategies.• Co-led ROOM's services organization through its acquisition by OFS, expanding responsibilities to include order management, freight strategy, and financial reconciliation while overseeing the reintegration of the company's post-sale technology stack following its migration from NetSuite to Oracle.• Executed a comprehensive RFQ for $3.4M in services revenue, replacing ROOM’s existing and achieving a 40% reduction in service costs.• Conduct quarterly cost analyses and lead rate schedule negotiations, driving data-informed product and service pricing updates that enabled ROOM to achieve profitability for the first time in its six-year history.• Spearheaded the year-long development of ROOM's first purpose-built, adaptive, and co-branded showroom in New York's SoHo neighborhood, showcasing 5,000 sq. ft. of ROOM's all new suite of modular architectural products alongside FF&E from OFS's family of brands.

New York, Ny, Us

• Oversaw external service crews executing delivery, assembly, and repairs of ROOM’s architectural products for enterprise accounts and large-scale orders exceeding $150,000. • Designed and maintained ROOM's product and service resource materials, including assembly manuals, product checklists, and repair guides, improving first-time appointment success rates from 50% to 75% within a year.

Lynbrook, New York, Us

A 97 year old commercial mover expands into a single source services business:• Developed RFP responses, assisted with pricing, and led cross-functional execution strategies for national partnerships with clients such as WeWork, Feather, and Empire Furniture, driving projected annual revenues of $1M+ per account.• Managed new partner onboarding, coordinating internal teams and contract partners, with a focus on process automation through platforms like Airtable and Smartsheets.• Led reconciliation and collections efforts for enterprise clients, recovering over $344,000 in past-due invoices.• Collaborated with business executives to develop brand strategies and process documentation for the launch of Blueprint, a full-service construction project management business.• Managed new construction projects across 64,000+ sq. ft. of commercial and residential space, overseeing budget development, drawing review, and sourcing vendors and materials.

New York, Ny, Us

Leveraging Design and Technology to Develop Workspace-as-a-Service for Community-Centric Growth:• Led procurement, warehousing, and staging for 10 multi-phase development projects across North America, managing budgets of $100K–$2M and opening 530,000 sq. ft. of Class A and B real estate annually with two openings per month.• Acted as a liaison between project leaders, support teams, and third-party vendors, negotiating contracts, defining roles, and training community teams of up to 25 on operational protocols, including consumables ordering, cleaning and sanitation standards, freight and HVAC systems, security, and fire/life safety.• Conducted audits of 41 Headquarters by WeWork locations to ensure compliance with brand standards, creating guidelines and budget allocations for phased refreshes following member move-outs.• Developed operational annexes for enterprise and custom agreements, refining scope of work expectations between WeWork and its largest members.

New York, Ny, Us

Managing community-centric operations for growth-focused companies: • Established quality assurance and operational processes across two locations, overseeing Community Teams of 38 and supporting a member base of up to 4,200 across 225,000 sq. ft. of Class A real estate.• Streamlined ordering and procurement processes, reducing consumables spend by 50% and optimizing financial efficiency within the community.• Collaborated with building management, WeWork development, IT, AV teams, and third-party construction and facilities vendors to maintain a seamless member experience during WeWork's rapid expansion from 37 New York locations to more than 100.

A mobile food brand reimagining classic Midwestern cuisine:• Led cross-platform social media campaigns, digital video, and guerrilla marketing strategies, driving the ninth most successful Kickstarter campaign in its category and raising over $26,000.• Managed B2B relationships and contract negotiations, establishing strategic partnerships with 28 brands, resulting in 350% year-over-year growth in gross revenue.• Developed staffing plans for a team of eight across 10 events per week, including corporate catering, weddings, brewery/distillery residencies, and music festivals, with budgets ranging from $500 to $15,000.• Implemented menu costing, inventory tracking, and product sourcing strategies, optimizing event-specific menus and reducing COGS by 20%.

A seafood franchise set in a lakeside pavilion on Minneapolis’ Bde Maka Ska:• Oversaw food and beverage operations for a team of 60 front- and back-of-house staff, driving 70% year-over-year growth and achieving annual revenues exceeding $1.5 million.

Minneapolis, Minnesota, Us

• Created live-text B2B eBooks that generated over 200,000 views and designed omni-channel marketing materials for clients including Dell, LinkedIn, and FamilySearch.

New York, New York, Us

• Partnered with creative teams and senior leadership to develop social content, resulting in a growth of 100,000 new followers across key social platforms.

• Revised promotional materials for web and print, ensuring quality control and strict adherence to client brand guidelines.

• Managed a team of nine clerks responsible for the inventory of tens of thousands of legal filings, primarily related to tobacco lawsuits and legislation.