Pete Toft Email & Phone Number

New York, NY, US

• A modular architecture company redefining the workspace of tomorrow by creating adaptive infrastructure that enables teams to effortlessly shape and reshape their work environments:
• Direct operations strategy and process automation for 122 'Final Mile' service providers, managing delivery and assembly of $42M in direct sales across North America.
• Serve as a cross-functional escalation point for ROOM's revenue organization, streamlining interactions with service partners and defining pre-sale service pricing and customer engagement strategies.
• Co-led ROOM's services organization through its acquisition by OFS, expanding responsibilities to include order management, freight strategy, and financial reconciliation while overseeing the reintegration of the.
• Executed a comprehensive RFQ for $3.4M in services revenue, replacing ROOM’s existing and achieving a 40% reduction in service costs.
• Conduct quarterly cost analyses and lead rate schedule negotiations, driving data-informed product and service pricing updates that enabled ROOM to achieve profitability for the first time in its six-year history.

New York, NY, US

• Oversaw external service crews executing delivery, assembly, and repairs of ROOM’s architectural products for enterprise accounts and large-scale orders exceeding $150,000.
• Designed and maintained ROOM's product and service resource materials, including assembly manuals, product checklists, and repair guides, improving first-time appointment success rates from 50% to 75% within a year.

Lynbrook, New York, US

• A 97 year old commercial mover expands into a single source services business:
• Developed RFP responses, assisted with pricing, and led cross-functional execution strategies for national partnerships with clients such as WeWork, Feather, and Empire Furniture, driving projected annual revenues of.
• Managed new partner onboarding, coordinating internal teams and contract partners, with a focus on process automation through platforms like Airtable and Smartsheets.
• Led reconciliation and collections efforts for enterprise clients, recovering over $344,000 in past-due invoices.
• Collaborated with business executives to develop brand strategies and process documentation for the launch of Blueprint, a full-service construction project management business.
• Managed new construction projects across 64,000+ sq. ft. of commercial and residential space, overseeing budget development, drawing review, and sourcing vendors and materials.

New York, NY, US

• Leveraging Design and Technology to Develop Workspace-as-a-Service for Community-Centric Growth:
• Led procurement, warehousing, and staging for 10 multi-phase development projects across North America, managing budgets of $100K–$2M and opening 530,000 sq. ft. of Class A and B real estate annually with two openings.
• Acted as a liaison between project leaders, support teams, and third-party vendors, negotiating contracts, defining roles, and training community teams of up to 25 on operational protocols, including consumables.
• Conducted audits of 41 Headquarters by WeWork locations to ensure compliance with brand standards, creating guidelines and budget allocations for phased refreshes following member move-outs.
• Developed operational annexes for enterprise and custom agreements, refining scope of work expectations between WeWork and its largest members.

New York, NY, US

• Managing community-centric operations for growth-focused companies:
• Established quality assurance and operational processes across two locations, overseeing Community Teams of 38 and supporting a member base of up to 4,200 across 225,000 sq. ft. of Class A real estate.
• Streamlined ordering and procurement processes, reducing consumables spend by 50% and optimizing financial efficiency within the community.
• Collaborated with building management, WeWork development, IT, AV teams, and third-party construction and facilities vendors to maintain a seamless member experience during WeWork's rapid expansion from 37 New York.

• A mobile food brand reimagining classic Midwestern cuisine:
• Led cross-platform social media campaigns, digital video, and guerrilla marketing strategies, driving the ninth most successful Kickstarter campaign in its category and raising over $26,000.
• Managed B2B relationships and contract negotiations, establishing strategic partnerships with 28 brands, resulting in 350% year-over-year growth in gross revenue.
• Developed staffing plans for a team of eight across 10 events per week, including corporate catering, weddings, brewery/distillery residencies, and music festivals, with budgets ranging from $500 to $15,000.
• Implemented menu costing, inventory tracking, and product sourcing strategies, optimizing event-specific menus and reducing COGS by 20%.

• A seafood franchise set in a lakeside pavilion on Minneapolis’ Bde Maka Ska:
• Oversaw food and beverage operations for a team of 60 front- and back-of-house staff, driving 70% year-over-year growth and achieving annual revenues exceeding $1.5 million.

Minneapolis, Minnesota, US

• Created live-text B2B eBooks that generated over 200,000 views and designed omni-channel marketing materials for clients including Dell, LinkedIn, and FamilySearch.

New York, New York, US

• Partnered with creative teams and senior leadership to develop social content, resulting in a growth of 100,000 new followers across key social platforms.

• Revised promotional materials for web and print, ensuring quality control and strict adherence to client brand guidelines.

• Managed a team of nine clerks responsible for the inventory of tens of thousands of legal filings, primarily related to tobacco lawsuits and legislation.