• Responsible for P&L of Automotive for two distinct divisions• Leading retail B2C and commercial B2B businesses, throughout North America• Responsible for 71 inspection stations in North America, with a combined sales of over 24 million• Responsible for the P&L of an inspector network of throughout North America • Leading M&A activities for DEKRA Automotive North America• Senior Executive Vice President as a member of the board of DEKRA Automotive North America• Doubled revenue in past two years in Automotive Inspection division

Consolidated two unprofitable businesses and created a profitable DEKRA division.• Restructured internal processes and contractors in DEKRA Automotive. • Reduced costs by 50% by restructuring internal personnel and closing two offices.• Lead team on RFP, selection and implementation process for new software.• Promoted to Executive Vice President for Automotive Inspections on January 1st 2016

CONTRACTED SERVICES FOR THE FOLLOWING ATLANTA COMPANIES (2005 - 2006) (2012 - 2014)• Dekra NA – Consultant hired for operational leadership in automotive testing and inspection.• Facet Technologies - Contracted to analyze Operations and implement recommendations.• Source Support Services of Duluth – Contracted as VP of Operations and Customer Service.• WACA - Warranty Corporation of America one year contract filling in for COO. Contracted 3rd party service providers for both companies listed above

Florecita Industries is a small family owned service company that specializes entrepreneurial services in industries such as education, logistics and health.• Wrote contracts with local schools for after school Spanish Programs.• Prepared business plan for each year since conception in 2009.• Created billing cycles and did collections.

• Support all logistics and service projects in region. • Contracted with 3PL for service parts requirements of 2hr, 4hr and next day deliveries, to meet customer requirements in LATAM and NA.• Lead initiative for reduction of transport costs in NA•Coached a team to create send out, and evaluate answers to transportation RFP, so as to select a provider for all US land based transportation, this includes freight, parcel, and air. This reduced transportation costs by 28%.• Created reverse logistic program for service parts, with new DC for distribution, repair parts, scrap and return to factory.• Lead RFP team for NA land based transport project. This was for both for express and freight transportation in region in this bid.

Director of Sales Admin and Demand Planning 2006 – PRESENTReporting to the Regional President and responsible for all Sales and Demand planning operations; this includes Sales support, Onsite Install support, Customer Service support, order entry, Inventory and kitting line. • Created Customer Care Center and Tech support help desk.• Increased efficiencies in material ordering cycle to insure product is available to meet forecast.• Reduced inventory by 25% and increased supply chain efficiencies by 30%. • Reduce TAT for depot repair and onsite repair to acceptable level.• Solicided and contracted with a 3PL for all finished goods and service parts fulfillment actions.• Implemented processes and procedures for demand planning for sales orders.

Director Business Operations - Medical Division - Medical Devices• Restructured Customer Care Center and created help desk. (Call center). This became the example used for all Barco businesses. Increased customer satisfaction by 35%• Leaned all production line processes to meet output requirements.• Eliminated logistical and warehouses losses from $420K per year to $2K• Doubled service contract sales, reduced inventory 25% and increased supply chain efficiencies by 30%.

Reporting to CEO, responsible for all aspects of business unit, which provided reverse logistics programs to OEM's and third party service providers. Over four hundred employees reported to this position through a staff of seven managers. BU plant was responsible for printer repair, inventory, sales, purchasing, training, marketing, engineering lab, IT and Finance. Contracts with companies such as Lexmark, NCR, and Unisys.* Responsible for P&L. * Implemented ISO 9001-2000* Increased NCR sales by 33%* Increased market share of US customers 25%.* Set up distribution points in US.* Implemented processes to increase efficiencies at plant.

Reporting to President, responsible for profitability and operations of Field service, Training, Parts sales, Printer repair, Parts repair and Contract sales in the Americas. Directed seven managers and over one hundred employees.* Responsible for P&L of over 16 million dollars. Every year results were at or above budget. * Opened regional service offices through out US; hired service managers and supervisors to manage regions.* Created highly profitable parts repair business for company.* Implemented ISO 9001-2000* Increased Service revenue from a 1 million-dollar deficit in 1998 to a 20% profit margin in mid 2000.* Increased Service contract revenue over 500% in three years.* Created and added Service contract program and Spanish training program to portfolio of service products.* Worked globally through out Imaje World wide network to create 24/7 service coverage using Australia and UK. This call center contained order processing and help desk personnel

Manufacture of Form Fill and Seal horizontal and vertical packaging machines. Reported to Senior Vice President. Responsible for service and sales business globally. This included but was not limited to service contracts, training, spare parts, rebuilding of used machines and service billings.*Increased profits in department by 35% through commission-based sales program.*Implemented measurements of customer satisfaction and set goals to increase levels.*Instituted and led a cross-functional team consisting of Finance, Sales, Engineering, and Marketing for problem solving.*Created cost cutting policies, which increased profitability.

This company manufactured, sold and serviced Emission testing equipment, for both garage and state/international government agencies for Automotive testing.*Held multiple positions in this automotive Diagnostic Equipment Manufacture.*Positions progressed from Service technician, Service Supervisor, National Training Manager, Operations manager, and GM of Mexico.*Prevented closure of Mexico business improving P&L with processes that reduced inventory losses, increased sales, and increased service agreements.

Jet Engine Mechanic Crew chief 42672

USAF Jet Engine Mechanic Level 7