Pete Walford

Pete Walford Email and Phone Number

Product Application Specialist @ FOSS Britain & Ireland
Runcorn, GB
Pete Walford's Location
Runcorn, England, United Kingdom, United Kingdom
Pete Walford's Contact Details

Pete Walford work email

Pete Walford personal email

n/a
About Pete Walford

A reliable, honest and self-motivated Customer Support / Field Service Engineer who possesses sound technical knowledge. An ability to work effectively under demanding conditions and with a positive and innovative approach to work with a demonstrated history of working in the mechanical or industrial engineering industry. Attention to detail, quality and efficiency are paramount. With a background of increasingly responsible positions, self – improvement and progress is an important goal.Skilled in Customer Support, Technical Support and Customer Relationship Management (CRM).Strong engineering professional with a Cert IV in Training and Assessment and a Diploma in HR Management.

Pete Walford's Current Company Details
FOSS Britain & Ireland

Foss Britain & Ireland

View
Product Application Specialist
Runcorn, GB
Employees:
25
Pete Walford Work Experience Details
  • Foss Britain & Ireland
    Product Application Specialist
    Foss Britain & Ireland
    Runcorn, Gb
  • Foss Britain & Ireland
    Product Application Specialist
    Foss Britain & Ireland May 2019 - Present
    Warrington, England, United Kingdom
  • Foss Pacific Pty Ltd
    Customer Support Team Leader Southern Australia
    Foss Pacific Pty Ltd Dec 2017 - Nov 2018
    Melbourne, Australia
    Primary roles & responsibilities are: • To lead & guide a team of engineers & contractors• Liaise directly with the Customer Support Manager on any local management issues • Supervise as necessary the completion of all engineering tasks by the Southern Australia Service team • Ensure adequate engineering resources are maintained during holidays/sickness periods • Carry out routine performance development reviews/appraisals of the team • Monitor local spare parts crash kit stock levels, replenish/review as appropriate • Maintain & have responsibility for the smooth running of the Melbourne office workshop & ensure any instruments in-house for repair are turned around within in acceptable timeframe as agreed with any customer. • Focus on growing the local service revenue through the sale of support plans & other engineering services • Take responsibility for investigating any local customer complaints in conjunction with the Customer Support Manager.
  • Foss Pacific Pty Ltd
    Product Application Specialist
    Foss Pacific Pty Ltd Aug 2014 - Nov 2018
    Melbourne, Australia
    Reporting to Customer Support Manager, working in a small team of specialists, providing service to our customers within the Dairy, Wine, Meat, Grain, Feed and Forage markets. Primary tasks include:• Liaising with & assisting our sales staff in the development of new business opportunities• Performing instrument installations and managing larger installation projects• Training customers and engineers in the use of FOSS equipment• Basic calibration development and calibration management
  • Foss Pacific Pty Ltd
    Customer Support Team Leader (Victoria)
    Foss Pacific Pty Ltd May 2012 - Sep 2014
    Melbourne, Australia
    This is a semi management position which require a large percentage of engineering time, approximately 90/10 engineering/management. Primary roles & responsibilities are: • To lead & guide a team of engineers & Infratec contractors • Liaise directly with the Customer Support Manager on any local management issues • Supervise as necessary the completion of all engineering tasks by the Victorian service team • Ensure adequate engineering resources are maintained during holidays/sickness periods • Assist the Customer Support Manager with yearly performance appraisals of your team • Monitor local spare parts crash kit stock levels, replenish/review as appropriate • Maintain & have responsibility for the smooth running of the Melbourne office workshop & ensure any instruments in-house for repair are turned around within in acceptable timeframe as agreed with any customer. • Focus on growing the local service revenue through the sale of support plans & other engineering services • Take responsibility for investigating any local customer complaints in conjunction with the Customer Support Manager.
  • Foss Pacific Pty Ltd
    Customer Support Engineer
    Foss Pacific Pty Ltd Jun 2008 - Jul 2012
    Victoria, Australia
  • Foss Uk Ltd
    Customer Support Engineer
    Foss Uk Ltd Jul 2002 - May 2008
  • Royal Air Force
    Biomedical Equipment Technician
    Royal Air Force Apr 1998 - Jun 2002
    Medical and Dental equipment technician
  • Royal Air Force
    Electrical Technician
    Royal Air Force Nov 1986 - Jun 2002
    Various Uk
    Gen Mech / Gen Tech EMaintenance of GSE for support of military aircraft

Pete Walford Skills

Management Engineering Electronics Instrumentation Testing Product Management Troubleshooting Spectroscopy Customer Support Project Management Technical Support Cross Functional Team Leadership Process Improvement Project Planning Fault Finding Crm Quality Assurance Leadership Maintenance And Repair Product Support Electricians

Pete Walford Education Details

  • Chisholm Institute
    Human Resources Management And Services
  • Inspire Education
    Inspire Education
    Education
  • Witney College
    Witney College
    Hnc Electrical/Electronic Engineering
  • Royal Air Force
    Royal Air Force
    Electrical/Electronic Engineering

Frequently Asked Questions about Pete Walford

What company does Pete Walford work for?

Pete Walford works for Foss Britain & Ireland

What is Pete Walford's role at the current company?

Pete Walford's current role is Product Application Specialist.

What is Pete Walford's email address?

Pete Walford's email address is pw****@****.com.au

What schools did Pete Walford attend?

Pete Walford attended Chisholm Institute, Inspire Education, Witney College, Royal Air Force.

What skills is Pete Walford known for?

Pete Walford has skills like Management, Engineering, Electronics, Instrumentation, Testing, Product Management, Troubleshooting, Spectroscopy, Customer Support, Project Management, Technical Support, Cross Functional Team Leadership.

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