Responsible for driving aircraft turnround performance by ensuring the turn is progressing on time, making tactical interventions to ensure turn success.Observing and reporting on turn preparation and delivery to airfield agencies and stakeholders. Responsible for aircraft turnround performance, working with Airline partners, Ground Handlers and third parties to drive performance and implement corrective actions.Ensuring that turnaround procedures and DfT AAA regulations are met and adhered to at all times.Responsible for installing and maintaining the necessary procedures so as to ensure that the relevant Health & Safety and Workplace Organisation and Safe operation of the Stands and Airside operational areas are fully complied with.

Managing the Airside Operation at Sharjah International Airport. Providing ground handling services for cargo and passenger operations. Forecasting future growth and controlling cost effectivelyResponsible for the management, planning, and monitoring of the complete operational performance of the Airside area at Sharjah International Airport, ensuring the highest performance standards and safe work environment are met and are in line with the Policies and Procedures of Sharjah Aviation Services. Consistently provide effective leadership, guidance and support to 900+ staff, ensuring that all employees are appropriately trained, developed, organised, equipped and motivated to continually deliver achievement of business targets within a stable and positive industrial relations climate.Responsible for managing a budget in the region of 71,000,000AED, and ensuring that all costs are effectively managed, and commercial opportunities are fully exploited to maximize the Airside contribution.Undertaking Business Projects at the request of the General Manager, delivering results against objectives, timescales and budgets to contribute to the process of continual business improvement. Deputize for the General Manager when required.Establishing, maintaining and developing professional and productive commercial relationships with Airline customers, Airport Authorities and other relevant internal and external bodies.

Responsible for the organization, management and monitoring of the Airside operation, ensuring that the high performance standards and safe working practices are met and are in line with the Policies and Procedures of Servisair, the Airport Authority and all other relevant bodiesEnsuring the correct staffing levels are continually maintained, updated and within budget in both the Ramp and Despatch Operations Effectively managing and maintaining the Service Level Agreements in place with Airline Customers, ensuring a high standard of service is consistently met.Attending Airline Customer, Airport Authority and Regulator’s meetings as required.Responsible for ensuring that the relevant Health & Safety and Company Procedures are maintained and complied with. Conducting thorough investigations of Ground Safety related incidents, interviewing all Ground Crew involved, producing a detailed report of the event, and making recommendations where necessary

Managing performance of a team of up to 100 despatchers and ops agents in a high pressure environment, ensuring discipline and standards are maintained at a very high level.Delivering clear, concise and logical management reporting including managing departmental budget. Liaising with customer airlines at customer meetings, and responding to all queries in a timely manner.Ensuring service standards are delivered as per Service Level Agreements.Management of staffing levels to ensure daily operation coverage, ensuring resources are utilised to maximum effect.Overseeing all staffing queries, listening, developing, idea challenging, and alternative idea seeding and maintaining high level of motivation.Communicating and enforcing all Health & Safety regulations and changes to all team members. Performance reviews and appraisals for staff.