Nic Pethig Email & Phone Number

Canterbury, New Zealand

New Zealand

Christchurch

Christchurch

Currently employed by Datacom as a Technical Architect to help design and deliver quality architecture and managed services to our clients.This includes, but is not limited to• Developing service level agreements both operationally and for contracted services• Developing and recommending service and process improvements• Coordinating the team to ensure any major incidents are managed professionally• Building and maintaining internal and external relationships and services• Ensure that all systems and processes in place ensure effective service delivery and robust IT architecture• Reporting on process improvements, team performance and agreed service levels• Co-team with the Technical Consultants to produce a technical specification for custom development and systems integration requirements• Produce detailed technical design documents to match the solution design specifications• Participate and lead, when needed, the project meetings with the customer• Manage multiple development designs and projects to meet project and customer required time lines.

Dimension Data has refreshed its brand to complement our business evolution. Our new brand positioning puts our clients at the centre of everything we do: this is the heart of our brand. It also provides us a differentiated positioning for the future: ensuring we stay relevant and credible to our clients. In New Zealand, the rebrand to Dimension Data marks the final phase of the integration process of our two companies – Datacraft and Integral AxonWe have refreshed our brand to reflect the tremendous progress we have made on our journey from a pure IT infrastructure supplier to a strategic IT partner for our clients. This has been achieved through our continued focus on enhancing the client experience, our deep technical expertise, and improvement across our Managed Services, Consulting Services and IT Outsourcing Services.

Working For Integral Axon as a solution specialist for the purposes of:Articulating the business value of service solutions to business users objectivesMaintaining and building strong relationships with customers to increase customer satisfactionConducting opportunity risk assessments and forecastingDeveloping account plans, customer opportunity plans and presenting high quality, professional presentation and proposal materialsCoordinating resources to ensure all activities of pre-sales, installation, services and follow-up are completed on time and with superior quality

Senior Technical engineer at Foodstuffs South island - Adminstrating the physical and virtual Windows server environment for New World, Pak n Save, Henry's On the Spot and 4 Square markets.

Business Administration

Education record

Education record