Petia Kapintcheva

Petia Kapintcheva Email and Phone Number

Client Experience Manager @ Elefant
Detroit, MI, US
Petia Kapintcheva's Location
Detroit Metropolitan Area, United States, United States
Petia Kapintcheva's Contact Details

Petia Kapintcheva personal email

n/a

Petia Kapintcheva phone numbers

About Petia Kapintcheva

Petia Kapintcheva is a Client Experience Manager at Elefant. They possess expertise in organized, multicultural, multitasker, onboarding, problem solving and 9 more skills.

Petia Kapintcheva's Current Company Details
Elefant

Elefant

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Client Experience Manager
Detroit, MI, US
Website:
elefant.design
Employees:
14
Petia Kapintcheva Work Experience Details
  • Elefant
    Client Experience Manager
    Elefant
    Detroit, Mi, Us
  • Compass Benefit Group
    Account Manager
    Compass Benefit Group Jan 2020 - Present
    Berkley, Mi, Us
    - Serve as primary contact for plan vendors and third-party administrators.- Coordinate transfer of data to external contacts for services, premiums and plan administration.- Evaluate and revise internal processes to reduce costs and increase efficiency.- Document and maintain administrative procedures for assigned benefits processes.- Ensure compliance with applicable government regulations.Ensure timeliness and accuracy of required reporting and fees.- Coordinate daily benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, rollovers, QDROs, QMCSOs, distributions, loans, hardships and compliance testing.- Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.- Audit the accuracy and performance of functions performed by benefits staff.- Analyze current benefits, evaluating the use, services, coverage, effectiveness, cost, plan experience and competitive trends in benefits programs, and identify the company's stance.- Perform plan audits. Prepare, collect and organize data for actuarial assessments. Review data in conjunction with actuarial evaluation task forces.- Review both short- and long-range cost estimates/projections and relevant statistical analyses regarding modifications in benefits programs and implementation of new programs.- Survey industry trends. Complete benefits surveys and review information obtained from the results. - Provide customer service support to internal and external customers. Develop communication tools to enhance understanding of the company's benefits package.- Design and distribute materials for benefits orientations, open enrollment and summary plan descriptions. Provide training and support to group benefits associates, home office associates and the field staff.
  • Self-Employed
    Freelance Hr Consultant
    Self-Employed Aug 2015 - Present
    Resume Edits Set-up mock up interviews.Assisted individuals in areas such as: presentation, elevator pitch, appearance, question and answer for an interview, and others.Assisted individuals in job searches. Worked for Elefant Design and Strategy, as freelance HR to assist in recruiting and staffing, administrative duties and others.
  • Beaumont Health
    Benefits Administrator
    Beaumont Health Aug 2012 - Dec 2012
    Southfield, Michigan, Us
    A contingent position in the Benefits Administration Department at the Corporate HR office at Beaumont Health System.- Advanced my knowledge and skills in Oracle, Microsoft Office, and Outlook.- In charge of adding/ removing a Spousal Surcharge to employee benefits. - Guided employees with questions in regards to the new terms and conditions of the surcharge. - Entering the correct data into Oracle. Making sure data and employee benefits were properly placed into the system.- Advanced skills in other areas in Benefits to assist co-works during Benefits Open Enrollment process.
  • Beaumont Health
    Human Resource Intern
    Beaumont Health Jan 2012 - Aug 2012
    Southfield, Michigan, Us
    In the duration of this Internship, I was able to participate in many different aspects in HR in the Health Care System. With this opportunity I gained knowledge and experience. Below is a list of my responsibilities and experiences;- Designed and edited information for Diversity Annual Report.- Participated in biweekly HR leadership team meetings and project oriented meetings.- Created and managed programs for external and internal sources such as: ~ A " Health Care Career Exploration Program" for students from a local High School. Was responsible for all aspects of the program; from communicating with teachers and Beaumont internal subject matter experts, to scheduling classrooms, organizing the agenda and ensuring all details were attended to. ~ A 3 day college fair for Beaumont staff during Nurses' Week in all three Beaumont main campuses. Created written and verbal communication with over 30 college representatives, as well as Beaumont nursing leaders and educators. Managed equipment, space, and publicity. Served as the liaison for Beaumont to the college representatives for the duration of this event.- Participated in meetings/projects such as; ~ Updating the external Beaumont Careers website. ~ Creation of the Alerts and Survey Virtual System, for the Graduate Nurse Residency Program. ~ Designing a proposal to implement a Smoke-Free Workplace and Nicotine Free Hiring Policy. - Created the 4 Diversity Fronts sub-sites for the Diversity website.- Advanced software skills; Outlook, Microsoft Office, and others.
  • Boneyard Bar-B-Q & Grille
    Manager
    Boneyard Bar-B-Q & Grille May 2008 - Sep 2010
    Hostess, Server, Bartender, Manager

Petia Kapintcheva Skills

Organized Multicultural Multitasker Onboarding Problem Solving Creativity Skills Time Management Teamwork Team Leadership Team Management Public Speaking Employee Training Program Development Interviewing

Petia Kapintcheva Education Details

  • Oakland University
    Oakland University
    Human Resources Development

Frequently Asked Questions about Petia Kapintcheva

What company does Petia Kapintcheva work for?

Petia Kapintcheva works for Elefant

What is Petia Kapintcheva's role at the current company?

Petia Kapintcheva's current role is Client Experience Manager.

What is Petia Kapintcheva's email address?

Petia Kapintcheva's email address is ps****@****and.edu

What is Petia Kapintcheva's direct phone number?

Petia Kapintcheva's direct phone number is +124855*****

What schools did Petia Kapintcheva attend?

Petia Kapintcheva attended Oakland University.

What skills is Petia Kapintcheva known for?

Petia Kapintcheva has skills like Organized, Multicultural, Multitasker, Onboarding, Problem Solving, Creativity Skills, Time Management, Teamwork, Team Leadership, Team Management, Public Speaking, Employee Training.

Who are Petia Kapintcheva's colleagues?

Petia Kapintcheva's colleagues are Elena Todorova, Mariusz Chuchla, Elena Kapintcheva, Stanimir Gospodinov, Iyas Muhammed.

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