- Collaborate with clients to understand their requirements and recommend the best solutions tailored to their specific needs- Provide guidance and expertise to clients on product features, benefits, and usage to maximize their investment and achieve desired outcomes- Coordinate with internal team to address client inquiries, resolve issues promptly, and ensure seamless delivery of services- Proactively engaging with clients, negotiating project terms including timelines, pricing, and technical solutions, while leading my team to achieve optimal project outcomes

- Smart Home configuration with Alexa- Configuring and maintaining small office networks using MikroTik and Ubiquiti UniFi solutions- Troubleshooting small computer issues, refactoring PCs for optimal performance, and managing data migrations

- Configuring and maintaining large-scale office networks using MikroTik and Ubiquiti UniFi solutions - Troubleshooting network Layer 1 networking problems- Layer 2 to 7 - Customer assistance with all LAN and software issues via phone, email, TeamViewer, RDP and AnyDesk.- Manage email accounts and access permissions across platforms including G-suite and Microsoft 365, along with file storage systems like QNAP- CloudFreePBX switchboard (complete administration-from all applications through connectivity to reports)- Assembling and configuration of rack cabinets with entire passive and active equipment (copper/UTP and fiber optic backbone)- Assembling and installing connectors and modules for UTP cables- Computer maintenance and optimization services