Petra Richardson Email and Phone Number
Petra Richardson work email
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Petra Richardson personal email
Motivated Educator eager to help new hires and existing employees advanced in knowledge and abilities to meet career goals. Engaging and hands-on instructor with more than 20 years of related experience and superior planning and time management abilities
Baptist Health
View- Website:
- baptistjax.com
- Employees:
- 5508
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Bpe Access Integrity SpecialistBaptist Health Apr 2022 - PresentUnited States• Credentialed in Cadence/Prelude/Referrals• Trained and mentored new personnel hired to fulfill various roles.• Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in employee retention.• Developed and implemented updating training programs for ambulatory employees.• Liaised between management and new employees facilitating a smooth transition to their new office.• Advised management on best practices for employee growth and productivity goals, consistently helping employees’ personal growth.• Verified long-term staff excellence by implementing updated and continuous training initiatives such refresher courses.
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Application And Process Trainer At Baptist HealthBaptist Health Jan 2017 - Apr 2022Jacksonville, Florida• Created and implemented new training initiatives such as online modules and interactive software, assuring continuous training to employees to promote long-term excellence.• Monitored day-to-day activities for employees, noting areas needing improvement and implementing plans for rectification.• Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, and interactive programs.• System support for Ambulatory Primary Care and Specialty Care/Helpdesk• Assisted in identifying gaps between business requirements and application capabilities and recommend action steps.• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.• Collaborated closely with upper management to drive strategy through development and implementation of new processes.• Communicated and explained business requirements to team members to understand and implement functional demands.
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System AnalystBaptist Health Jun 2015 - Jan 2017Jacksonville, FloridaSystem support/ help desk for Primary care offices and CBO. Updating system and assisting employees with system issues.
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Patient Access Service Rep IiBaptist Health Dec 2011 - Jun 2015Jacksonville, Florida• Answering phones and assisting patients and insurance companies with questions and concerns• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.• Corresponded with customers and conferred with coworkers to answer inquiries, discuss issues and resolve account problems.• Worked with clients to develop financial planning strategies and solutions through evaluation of finances.• Mentored new hires, resulting in stronger staff development and increased productivity.• Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.• Fixed and identified issues to increase productivity and boost workflows.• Analyzed and tested different builds to identify, trace and help resolve bugs.
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Front Office ManagerThe Doctors Center Dec 2008 - Dec 2011Jacksonville, Florida• Managed four urgent care/family practice offices and one pediatric office.• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.• Established workflow processes monitored daily productivity and implemented modifications to improve overall performance of personnel.• Coached new hires on company processes while managing employees to achieve maximum production.• Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.• Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
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RegistrarBeaufort Memorial Hospital Jan 2000 - Nov 2008Beaufort, South Carolina• Answer and route calls to appropriate areas as well as monitoring alarm panel.• Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.• Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.• Recommended service improvements to minimize recurring patient issues and complaints
Petra Richardson Skills
Petra Richardson Education Details
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Health/Health Care Administration/Management -
Battery Creek High SchoolDiploma
Frequently Asked Questions about Petra Richardson
What company does Petra Richardson work for?
Petra Richardson works for Baptist Health
What is Petra Richardson's role at the current company?
Petra Richardson's current role is Team Lead and Training Coordinator/ Credentialed EPIC Trainer at Baptist Health.
What is Petra Richardson's email address?
Petra Richardson's email address is pe****@****hsi.com
What schools did Petra Richardson attend?
Petra Richardson attended Technical College Of The Lowcountry, Battery Creek High School.
What are some of Petra Richardson's interests?
Petra Richardson has interest in Social Services, Children, Civil Rights And Social Action, Environment, Poverty Alleviation, Animal Welfare, Health.
What skills is Petra Richardson known for?
Petra Richardson has skills like Customer Service, Microsoft Excel, Hospitals, Healthcare, Nursing, Microsoft Office, U.s. Health Insurance Portability And Accountability Act, Management, Leadership, Microsoft Word, Powerpoint, Research.
Who are Petra Richardson's colleagues?
Petra Richardson's colleagues are Christine Bruton, Monica Neeb, Shanta Bista, Brandon Evans, Tanya Kovacs, Gail Morris, Jennifer Rosario.
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