•Providing executive support to Director of Property Services •Liaising with Executive director, providing support to Assistant Director and the Property Service department•Handling all Director’s incoming emails, prioritising and then escalating when required•Carried out a complaints analysis, identifying trends in complaints and then implementing measures on behalf of the Director •Taking ownership for all diary management for the Director, arranging meetings •Attending… Show more •Providing executive support to Director of Property Services •Liaising with Executive director, providing support to Assistant Director and the Property Service department•Handling all Director’s incoming emails, prioritising and then escalating when required•Carried out a complaints analysis, identifying trends in complaints and then implementing measures on behalf of the Director •Taking ownership for all diary management for the Director, arranging meetings •Attending meetings with the Director, handling complains discussed•Took ownership for meeting agenda’s, selecting and priority items based on market trends and topical subjects •Managing extensive diary, organising meetings, attending meetings, taking minutes.•Organising launch events with our partners and away days for staff, managing directors, liaising with contractors•Servicing finance and asset management committees which includes liaising with Board members, preparing reports, ensuring the papers are sent on time to all Board members •Processing expenses, organising and attending staff meetings, core quarterly meeting with contractors•Approving annual leave and sick days•Liaising with the complainants and attending Review Panel meeting including preparing factual and objective reports, distribution of papers, minutes and actions•Providing complaint training and coaching to promote standards across the group•Responding to complex complaints; ensuring the effective flow of communication with the complainant Show less

Ensuring sufficient support is provided for CEO, Course Director and office activities. Senior Management position ensuring successful delivery of executive business, events and educational strategies. PA to CEO and Course Director:• Outlook diary management -scheduling meetings, organizing diary and meetings• Type and prepare reports and drafting correspondence• Preparing staff contracts • Preparing and booking travel arrangements• Database management• Extremely… Show more Ensuring sufficient support is provided for CEO, Course Director and office activities. Senior Management position ensuring successful delivery of executive business, events and educational strategies. PA to CEO and Course Director:• Outlook diary management -scheduling meetings, organizing diary and meetings• Type and prepare reports and drafting correspondence• Preparing staff contracts • Preparing and booking travel arrangements• Database management• Extremely proactive attitude with a good sense of humourProject management: • Managing and co-ordinating fundraising events and courses from start to finish including sourcing venues, events logistics, budgets, promotion. • Valued team player within an executive organisation ensuring project analysis, work allocation and training development is always achieved in a timely and vanguard manner.• Ensure executive communications are maintained between CEO, Directors & key outside authorities.• Managing up to 150 staff each year from participating organizations and partners.• Designing and organising display and promotional material for various events• Staff recruitment, support and motivation Show less

General management ensuring all teaching assistants are at work and prepared for the students. Covering teachers in their absence and during non-contact time.Planning and preparing resources.Assisting teachers with their long and medium term planning.Setting targets and IEPs for students with their class teachers.Organising and managing supply covers.Carrying out probation interviews with new staff, part of interview panel.Organising and overseeing trips for students… Show more General management ensuring all teaching assistants are at work and prepared for the students. Covering teachers in their absence and during non-contact time.Planning and preparing resources.Assisting teachers with their long and medium term planning.Setting targets and IEPs for students with their class teachers.Organising and managing supply covers.Carrying out probation interviews with new staff, part of interview panel.Organising and overseeing trips for students and managing risk assessments.Organising and leading teaching assistants meetings.Dealing with a huge variety of challenging behaviour scenarios and training other staff within these. Show less

Current (complete in September 2012). London University.