- Responsible for preparing pre-installation and customer reference packages for international and domestic customers- Manage electronic archive of all customer deliverables- Create, maintain, and update multi-lingual customer-specific documentation websites- Distribute newly published documentation to internal and external customers- Field direct requests for documentation from Goss customers

- Coordinated R&D activities with overseas departments- Arranged travel- Coordinated meetings- Prepared presentations- Managed headcount, org chart, and personnel matters- Handled arrangements for visiting foreign executives- Member of ISO 9000/90001 Audit Team- Member of ISO 140001 Audit Team

- Responsible for international registrations for Carson and Johnson products- Assisted in company's efforts to be in compliance with foreign countries' regulatory requirements- Edited English/French/Spanish packaging, labels, and product ingredients- Interacted closely with other departments to establish and compile product documentation

Responsible for meeting the marketing needs of Carson's international markets by overseeing and monitoring tri-lingual package development, supporting market's advertising, promotional regulatory requirements, and international product registrations

- Coordinated media and public projects- Arranged press conferences and prepared materials as well as travel and training for Mayor and Aldermen- Established and maintained official appointment procedures and form for City Council's nominees to various boards and committees- Performed public relations duties through contact with visitors, federal, state, and local officials, foreign dignitaries, and the general public- Took, transcribed, typed, and proof-read complex technical and confidential matters

- Contact for sales representatives through the world- International correspondence and personal contacts by phone with existing and prospective customers- Assisted in advertising campaigns for foreign markets- Handled international travel arrangements- Assumed duties and responsibilities for the International Sales Manager in his absence

- Created an office system making contact with existing and new customers in Europe- Established business rapport between customers, the European Sales Office and the manufacturing centers in the UK and US