Petra Lowden Email & Phone Number

Toronto, On, Ca

Mississauga, On

Effectively provide administrative support to the department including, preparation of detailed reports for internal and external use, cheque preparation, subject matter expert for various programs and systems. Assist in the creation of presentations, collection and analysis of data that is applicable to current and future projects as requested by director and senior executives. Create monthly summary reporting covering all Consulting activity (including all groups within the department), establish and monitor Key performance indicators for the department.Demonstrating a strong initiative in completing tasks in a fast paced environment through involvement in additional projects. A member of the internal audit team to review processes and provide necessary recommendations.

Mississauga, On

Supported Western Region District Managers, worked closely with account executives and played an integral support role in the sales process and helped achieve sales productivity, targets and goals.

Mississauga, Ontario

Supported Account Executives with all forms of daily administrative duties, not limited to but including expediting shipments, setting up commission on orders, logging, auditing and tracking deals, training on quote tool. Managed documents that were crucial to the success of the organization such as crediting, quick reference guides and creating reports for auditing purposes.Promoted to Sales Support Specialist

Mississauga, On

Privately owned computer maintenance services business that provides a total service solution from the desktop to mainframe.Managed the administration and execution of major service contracts, including the largest account in accord with company policies and procedures. Achieved a high level of efficiency through account entry, maintenance and renewal of Service Agreements.Maintained full ownership during the life of the contract, including pricing, adjustments and invoicing.Reviewed account methodologies and streamline processes where necessary.Increased monthly invoicing by 15% assimilating and adhering to the contracted terms.

Mississauga, On

$750 Million privately owned computer consulting, infrastructure, deployment and support services business. Was recognized as the largest privately owned Information Technology Services business in Canada. Purchased by Brains II in October 2007Administered assigned accounts in accord with customer specific contract requirements including the review of all service calls to determine billable action and ensure all possible revenue was recognized in a timely fashion.

Vaughan, On

$115 Million computer sales, integration and services business. Recognized by Cisco as number one in Canada for customer service two years in a row. Purchased by NexInnovations in June 2005Collaborated with sales teams to administer all aspects of top-20 key account contracts including updates, amendments, renewals and billing of services.Actively participated in many management committees and decisions to analyze requirements and specifications for various projects to improve overall corporate efficiencies.Oversaw the day to day office and administrative operations, ensuring organization and efficient productivity.

Thornhill, On

A member of the implementation team , worked with sales teams, partners and clients to co-ordinate all facets of the implementation process of data communication networking products from product order to final billing.

Mississauga, On

Responsible for project management of all network installations, managing the teams and tasks to ensure on-time delivery, customer acceptance at the close of the project and a smooth transition between the implementation team and the support centre.

Mississauga, On

7 years in the accounting department processing employee expenses, administering and tracking assets as well as Inter-company payment and reconciliation, costing and revenue management.Transferred to service department assisting in administration of department financials and scheduling network installations for new Managed Services Division

Certificate, Internal Audits And Controls

Certificate, Asset Management

Certificate, Data Communications

Certificate, Total Customer Satisfaction (Tcs)

Certificate, Accounting Specialist

Certificate, Project Management Specialist