Insamlingschef Privatpersoner/Director Individual Fundraising
Stockholm, Sweden
Responsible to drive individual fundraising/sales through a number of activities and channels, mainly through digital activities and our e-commerce platform but also by other channels (TV, TM, F2F etc.) together with a team of highly committed professionals working with individual giving; regular giving (monthly, subscription based) one off gifts and legacies. Main focus is to acquire and retain long-term regular donors and to create an efficient and cost conscious organization with activities that maximize the income for UNICEF's work for children around the world. Also driving income through one-off donations through our e-commerce platform and to create a great customer experience. My department is responsible for results (income) from individuals (over 500 MSEK in 2019), customer exprience, donor services and telemarketing and F2F. I am also part of the management team, both as head of department and deputy ED. Driving force in change management by implementing work in agile teams (scrum) for communication and sales jointly. Also part of several international working groups, such as digital task force, fundraising think tank and strategic campaign group.